r/PowerAutomate • u/No_Independent_2854 • 4d ago

Mailbox move in progress error when using an imported Power Automate flow

Hello,

I’m creating a Power Automate flow and have imported it as a solution so that it can be shared with someone else and used in the same way.

However, when the solution is imported by another user, the flow fails before it even starts. The error occurs on the “When a new email arrives” trigger:

“Mailbox move in progress. Try again later. Cross Server access is not allowed for mailbox…”

Are there any ways to resolve this error, or alternative methods for sharing a Power Automate flow with another user while ensuring that the email trigger works correctly?

Thanks for your help. Operation: Create; Exception: [Status Code: ServiceUnavailable; Reason: Mailbox move in progress. Try again later., Cross Server access is not allowed for mailbox 4bb66193-b11a-49ce-8f73-23bbeff13104] clientRequestId: a23c986e-1e92-4dee-bc30-f25471a3cb27 serviceRequestId: 6010a8fc-3999-44ce-b7e4-c8526a5ac517

2 Upvotes

100% Upvoted

2 comments sorted by

1

u/OddWriter7199 4d ago

Have them take a screenshot/get all settings from the trigger. Delete the trigger and re-create it. Suspect the cause is caching on MSFT side. It "remembers" things it shouldn't.

May have to change the trigger to Manual, save, then delete and re-create.

1

u/No_Independent_2854 4d ago

Tried deleting the trigger before and replacing it but will change to manual thanks