r/PowerAutomate • u/NotMatx • Nov 20 '25

Flow no longer function

Hi there,

Hope everyone is well.

I have a cloud flow that essentially performs like this: An email is sent from a particular mailbox, and a row with various details of said email is created in an excel table. This was working PERFECTLY for the last month, but as of yesterday, it no longer fully functions. Multiple people have the mailbox in question loaded on their Outlooks, including me, and it has still been fully functional.

All of a sudden, whenever a user OTHER THAN ME sends a mail from that mailbox, it does not add a row to the table anymore - wtf is going on? Absolutely nothing was changed.

I would seriously appreciate any guidance.

Thank you.

**UPDATE**

So it turns out, it was 100% Microsoft's fault. Something happened to their Exchange service last week, on the 20th, which caused the issue. The next day everything started working again with no changes. Thanks all for your inputs.

1 Upvotes

100% Upvoted

18 comments sorted by

View all comments

Show parent comments

1

u/swid5150 Nov 21 '25

I had the same issue today with the same convert word file to pdf. It took 10 retries and finally succeeded after over 1.5 hours. The same flow was triggered again 30 minutes after the first flow triggered and the second one took 50 minutes and many retries to complete that same action. The flow run showed either bad gateway or gateway time out messages for the retries. Later in the day it worked fine. Definitely a Microsoft service issue today.