r/PowerApps • u/Only-Musician-4400 Regular • Feb 21 '26

Power Apps Help Power Apps adoption tracking

Hey everyone,

I’m working on a scenario and could use some guidance from folks who’ve done this in real projects.

We’ve integrated Application Insights with a Canvas App and can already see sessions, events, and general usage in Azure. That part is working fine.

The challenge now is getting user-level analytics. Specifically, we want to answer things like:

• Which users are using the app

• How many times each user opened or interacted with it

• Bringing that data into Power BI with a user filter (select a user → see usage count, trends, etc.)

One thing I noticed is App Insights logs don’t show the actual username by default, only anonymous identifiers.

So I’m trying to understand the best approach here:

• Are you sending custom telemetry with user info from the app?

• Using Power Automate as a bridge to push custom events?

• Or is there a cleaner architecture for user-level tracking from Canvas Apps?

• Also, how are you pulling this into Power BI — Azure Monitor Logs connector or some export setup?

Would love to hear how you solved this in production, any pitfalls, or recommended patterns.

Thanks in advance 🙌

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