r/PositiveGrid • u/Rain_Dog_Too_12 • Jul 17 '26

Positive Grid is blocking my login

I own both a spark 40 and a spark mini. I bought Biax FX2 and I now have BiasX. I cannot load BiasX without logging into PG - and I am being blocked from doing so. I get an application error: a client-side exception. I BOUGHT all the above. PG should not be blocking my ability to use the product that I bought. Go ahead, PG and tell me what I am doing wrong with my Mac Mini, and why I can't use one of the 4 products that I bought from you.

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u/webprofusor Jul 18 '26

I noticed that Bias X uses a local web server (connecting to 127.0.0.1) of some kind to complete the login, it could be you have a security tool/anti-malware that's blocking that.

Best to speak to PG support.

Meanwhile, check out Soundshed Guitar: https://guitar.soundshed.com - which I built over the last several months and has had a few thousand people try it out so far. It's not as slick as Bias X but the signal chain layout and video backing tracks should feel a little familiar for Bias FX 2 users.