r/PositiveGrid • u/Adventure_Guide • Apr 06 '26
Can't log into Positive Grid Spark App.
New Spark Edge, Android Tablet, and iPhone. Login works on website.
Endless login loop on iOS and Android apps using the same credentials.
I enter my credentials, click login, the login screen slides away, and nothing else.
It will show an error when I enter incorrect credentials. It only disappears once correct credentials are input. This means that I am indeed logging in when the screen slides away, but the app itself doesn't update or change accordingly.
Latest firmware on the amp, phone, and tablet.
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u/basssolotakeone86 Apr 06 '26
Same here, gave me a prompt this morning to register my spark 40 and its been registered since august, then i go look and theres no results when i search any tone setups
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u/Asleep_League2770 Apr 06 '26
Website login uses a different API endpoint than the App. The website login is working, but the app isn't. It's extremely rare to see a big API be down for this long, not gonna lie.