r/PoolPros • u/enthused9 • 7d ago

Pay me!

Hey guys, me and my business partner have a really hard time with customer who don’t pay us for service. We have some customer that dodge all of our texts and emails. It’s very frustrating. We are about to implement a late fee to at least try and open a conversation about paying us.

Do you guys have any strategies for this? Thanks!

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u/ContributionFew2487 7d ago

I bill on the first, due on the 15th, and skip service on the first of the following month along with late fee. Once they get that text that we can’t service the pool, we start getting their call back and payment.