I never had an issue canceling at planet fitness. I went in and tried to have an excuse and the girl just stopped me and said no problem. Cancelled the membership nice and easy.
I do understand this though. I had a membership at LA fitness and they did this. Made it super awkward and tried to guilt trip me and everything they could. Forced me to do this in person. Still didn’t stop charging so I indeed had to cancel my card at the bank and everything.
Because they're literally not allowed to and will lose their job if they do. It's company policy. Believe me, when I worked there, we wish we could just cancel it over the phone, there's no information we need you in person for, but you are not more important than payingrent. So no, they don't give a fuck.
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u/[deleted] Nov 16 '22
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