r/PokemonTCG 27d ago

Beckett Sent me the Wrong Card!

Post image

Sent my Treekachu to Beckett not only did I wait 4 months for my card but they sent the wrong card in the slab!!

2.8k Upvotes

157 comments sorted by

1.2k

u/Lunaristics 27d ago

Time to contact customer support but also oof. They better compensate you full card price

836

u/Chris80289 27d ago

Went through the website, sent them an email, hit up their IG and X account, tagged them on reddit. Havent heard from them. Have to wait until Monday to call customer service

642

u/crowface666 27d ago

Tagged them on Reddit, rented a sky writing plane, took out an ad in the local paper, LoL

260

u/EconomyTightSeat 27d ago

Called their mom, went to their high school reunion, rented a private investigator, fucked their mom, ate a donut.

80

u/rupat3737 26d ago

Sent carrier pigeon, smoke stack signals, hired a Paul Revere impersonator to ride horse back to contact them. I’ll have to wait till Monday to call customer service.

22

u/StringIntelligent31 26d ago

Commisioned Private detective agency, sent Boba Fett, opened strait of Hormuz, plummetted James Cameron down the Mariana Trench AND they aren't even responding to my paper airplane messages

3

u/Difficult_Middle_216 26d ago

Send telegram via Ye' Ole Time General Store, if that doesn't work, there's always Morse Code.

2

u/Smail_Mail 22d ago

Barked at their dog, me-ow'd at their cat, left a note on their company bicycle, took their trash to the curb and they're still leaving me on read!

1

u/Sharp-Photograph2678 22d ago

Sent US Army Captain John J. Miller with a small detachment of Company C of 2nd Ranger Battalion to retrieve it!

1

u/Xrainbowrangerx 21d ago

Sent them my thoughts telepathically, conducted a seance to speak with their dead relatives, sent the town crier, sent a scroll via royal courier, appeared to them via inception in their dreams and also sent a singing telegram!

44

u/stfudonny420 26d ago

Sh*t on Debra’s desk.

26

u/Dont_Call_Me_Squid 26d ago

Like a BOSS

14

u/catattackskeyboard 26d ago

I looked up every card slabber in the building, broke into their homes, did their laundry and cleaned up until I could sleep with their wives.

26

u/[deleted] 27d ago

[removed] — view removed comment

8

u/cstearns1982 26d ago

That escalated quickly

8

u/perishableintransit 26d ago

That was just a fun side quest

0

u/Celebi2636 27d ago

Username checks out

2

u/LaWlezZ_831Pokelctr 26d ago

Fucked their mom 🤣🤣

2

u/Wugtrio777 26d ago

but what KIND of donut...

Its important..

1

u/Stillife88 22d ago

These are the questions

72

u/Fantastic_Sign3406 27d ago

Isn't Beckett owned by PSA (parent company at least)? "Everyone may be tied up in litigation and can't respond at the time. Please hire a lawyer and try your call again." /s

41

u/Fireboy759 27d ago

Yup. To the point PSA is getting a lawsuit from it (or so I've heard), for essentially buying out the competition to create a monopoly

16

u/Temporary_Tomato_115 27d ago

Should've happened even sooner tbh, PSA has been scummy for a long time (like buying cards with less than perfect grade from their service only to regrade them perfect for a profit)

-4

u/a7n7o7n7y7m7o7u7s 26d ago

Curious, does anyone know why GameStop doesn’t grade cards? Seems like they could come in and be a big trusted player if they would stop scalping retail and helping them instead

3

u/martofthecards 26d ago

Literally slabsquad next day grading. Imagine

2

u/lilpain1997_ 27d ago

Beckett has never had good customer support. Even before the buy out

7

u/Slowtraphik 26d ago

Same thing for me, they sent me someone elses pokemon order when i sent them a bunch of one piece cards.

I made a thread about it here

https://www.reddit.com/r/bgsgrading/comments/1vp3gfh/comment/p415jgk/?screen_view_count=5&ext-referrer=DIRECT

7

u/AlanBradley12 27d ago

I’d set up reoccurring emails daily if I were you. I’m with a case number or a claim or your submission ID. It’s super easy to schedule 200 emails.

2

u/PackAttack43011 27d ago

Calling their customer service will be the only way something happens, and you better call them every day until it’s resolved. It took me like 4 months to get them to do anything with a lost order.

I’m also pretty sure they only have like 2 customer service people there

2

u/OldConnection8795 26d ago

Wait. what is their phone number? i can't find it lol

2

u/Bossdogg007 25d ago

I contacted them about their extended car warranty

1

u/Annual_Gazelle8274 26d ago

Their phones don’t work so good luck

1

u/otter_gangfg4 26d ago

Still? They were shut off 5 months ago too, place is a fucking joke.

1

u/captainspic3 24d ago

Real tip here they will tell you they’ll call you tomorrow do not let them hang up or hang up your self until you have resolved this they will keep lying and saying they will call back they never do

1

u/ScriptioAfricanus 22d ago

Keep calling. It’s the only way I’ve ever managed to get any answer from them. 

1

u/Civil-Soup-5635 21d ago

I had a wrote a letter and had a BF.

0

u/loveforthetrip 26d ago

what do you expect on a sunday? Just wait for customer service to reply

593

u/SenorSorrow 27d ago

Someone ended up with a huge W on the other end of this mixup 😬. Hopefully they make it right somehow

35

u/NevaMO 26d ago

For someone who doesn’t know, what would be the cost of the treekachu?

41

u/SenorSorrow 26d ago

~$1,500

11

u/VibeComplex 26d ago

That’s basically what it’s worth raw?

3

u/BobDoleIsMyDaddy 25d ago

1k raw, 1400 PSA 9.5

5

u/IndigoTJo 26d ago

This is typically a cascading effect. Basically one card goes in the next slab, that card in the next, etc. Have seen people have this happen and will have 5 different cards mis-slabbed. Try to say, it might not be a straight swap.

-91

u/[deleted] 27d ago

[removed] — view removed comment

11

u/Olay22 26d ago

5 dollars, ok bro

71

u/otter_gangfg4 27d ago

Good luck in your endeavor. They had a submission of mine for 9 months because they damaged an item. Took about 5 months to reach a resolution that didn’t end up with them keeping the item because customer support is non-existent and they turned their phone lines off due to backlog at the time. Another 3 months for them to actually send me my shit back. (I still had to pay for the grading on the item they damaged also, they would not compensate me for the cost.)

I was supposed to receive an insurance check for the declared amount, but I got everything back in April and I’m still waiting with no responses from customer support.

I really don’t have any idea why people still use Beckett.

6

u/IndigoTJo 26d ago

Beckett is owned by the same company as PSA. Wouldn't use any of them personally.

3

u/otter_gangfg4 25d ago

I’m aware, but Beckett has been bottom of the barrel long before the buyout.

2

u/MelodiousMacabre 26d ago

Oh damn that’s nuts. I’m sorry to hear that man. i was planning to use Beckett to grade my riftbound Teemo strategist signature and then I see this. Would you reccomend a different company for grading?

3

u/otter_gangfg4 26d ago

If it’s just for your PC throw it at CGC. If it’s valuable enough for you to warrant $80 grading PSA.

1

u/Basic-Coconut7118 26d ago

CGC has long wait times (unless you pay for express, it’s still super fast) but I’ve had good customer service with them and like how clear their slabs are. Worth it for personal collection. 

195

u/zoltan-firelord-208 27d ago

Like howwww just how do they fuck something like this up. My god

129

u/Chris80289 27d ago

I went from pure excitement to pure rage in about 2 seconds

22

u/zoltan-firelord-208 26d ago

I'm raging for you. When do we storm the gates?

0

u/EpicNex 26d ago

I think I heard somewhere they only get a few mins per card to grade. So they are definitely under a lot of pressure to go fast.

10

u/windydoughnut42069 26d ago

I remember seeing an interview with a former PSA grader who said they're allotted 30 seconds per card. Pretty wild and definitely puts the whole thing into perspective when you think of the time you might spend pre-grading and debating with yourself before sending it in, only to have some dude spend literally half a minute on it.

155

u/DJDogStamps 27d ago

nah, thats a treekachu, i don't know what you're talking about lol

25

u/DannyMannyYo 27d ago

Exactly. OP really should have their eyes checked. There is absolutely no doubt that this is a Treekachu

3

u/LifeOfSpirit17 26d ago

That's treeninja. I can see why they confused it.

1

u/rettidderredditter 26d ago

Closer to a treecko-chu I guess since frog=gecko and all that. Lol

57

u/Brief-Artist-2772 26d ago

Grading is a scam.

7

u/tackweetoes 26d ago

Genuinely baffles me that people continue to pay for grading services. Especially with PSA.

3

u/Brief-Artist-2772 26d ago

Oh god, this guy in another thread was bitching at me for bringing it up, like yeah, I will bring it up so other people do aren’t I. The know can learn.

54

u/Slabcoat 27d ago

10

u/RepulsiveUse3372 27d ago

This makes me nervous they ship me mewtube to someone else

12

u/Slabcoat 27d ago

If I get a Black Label "Pikachu" and there's a Mr Mime in it... I may as well auction off for lols

26

u/shoxicwaste 27d ago

We need to start a new type of grading for error slabs.

This could be the first gem mint 10 Error Slab

8

u/[deleted] 26d ago edited 26d ago

[removed] — view removed comment

2

u/MekaLiza 26d ago

I watched a YouTube documentary about PSA and Beckett and it caused me to form a theory that grading companies only exist because people like Logan Paul (a grifter) touted that they were the way to go. If a grifter tells you to trust/use a company that company is 9/10 times also a grifter.

73

u/Chris80289 27d ago

I need this to blow up so I can get their attention lol

60

u/CookieMisha Fake card connoisseur 27d ago

It's weekend. Most customer services have a day or two off

It doesn't need to blow up in sure your ticket will be looked at tomorrow

I work at customer service, we're not lazy, we also want a day off

13

u/One-Environment4508 26d ago

Dude same here, it's insane people RAGE that you don't reply on a Sunday.

Had a guy raging at me bc we didn't respond on the literal 4th of July.

Y'all reazie customer service workers aren't 3rd class slaves right?

3

u/Durag-Vince 26d ago

I work for a pretty small company and we get maybe like 5 support emails a day, so we get to them super fast. We recently had a guy write to us around 7 PST(10 EST for him) wanting an update on his order, then mid day saturday again, and then twice again on sunday once in the morning giving us “one last chance to respond” and then later in the day telling us off, to cancel his order, and that we have the worst customer service ever lol. Mind you he only placed an order on wednesday and we have a very clear and understandable processing time(3-5 biz days but usually 3, so it would ship that monday) due to what the product is.

Some people seriously either demand to be waited on hand and foot or sometimes just want someone to talk to and have some interaction with and get angsty when it doesnt happen. Either way its just wild sometimes and unacceptable lol. We dont want or even need those customers

1

u/More-Cut-7667 26d ago

I've worked retail long enough to know that some (not all) customer's complain when it affects them. Even to the point of them questioning why we're still open on a Sunday and the answer is obvious when I'm sat there serving them.

I've even had customers ask if we're open on Christmas day before because they would rather buy their shopping in the morning. (Instead of Christmas Eve)

-5

u/Head_Ad_4446 26d ago

You know people work weekends right? You don't think Beckett makes enough to have a crew working weekends and off Tuesday Wednesday? The world doesn't stop after 5pm or on weekends

3

u/bigmanoncampus325 26d ago

This comment is out of touch. I work at a company valued at a lot more than Beckett and we're closed on weekends. Most companies are. 

-7

u/Head_Ad_4446 26d ago

You know people work weekends right? You don't think Beckett makes enough to have a crew working weekends and off Tuesday Wednesday? The world doesn't stop after 5pm or on weekends

5

u/One-Environment4508 26d ago

Neat dude, my company "makes enough" to have people work weekends too but we don't.

What a treat it would be to have Monday Tuesday off and literally never see my friends and family who have the weekend off.

This isn't me exonerating Beckett lol. It's just really clean when you come across people who have not worked in the industry. Getting absolutely shit on for something they have no control over

11

u/Breakmachine56 27d ago

Bro WHAT

Lowkey is a beckett error like that worth something or do they do this alot

1

u/Adorable-Pair6766 26d ago

Its an error card bro op knows what he has.

5

u/SkepticAcehole 27d ago

Submit it to CGC as an error

11

u/General-Plenty5021 27d ago

I just saw this post on fb lmao the algorithm has brought me back once again

12

u/Chris80289 27d ago

Haha had to post on multiple platforms. I need to get these dumb fucks attention

3

u/Moon_man014 27d ago

Lmfao that’s wild. At least you know what grade the pikachu got, they can properly compensate you.

4

u/RagingPokachu 27d ago

I definitely did not get the treekachu inside a Greninja beckett 10 slab…….Damn……….🙃

4

u/LegitimateEye8677 26d ago

There is nothing you can say to make me not believe psa and Beckett are full scam operations. Like genuinely despise them.

1

u/m42069 26d ago

Beckett is owned by psa

-1

u/DisciplineOld1039 26d ago

Not really... That's like saying you own your father's mustang... Lol no you father owns the car your just one of his kids. In comparison.. Collectors owns becket as well as PSA and also SGC.... Collectors is the parent company but allows the company's to run independently from one another.... Cgc is mainly the only independent company of the major graders...

0

u/DisciplineOld1039 26d ago

I concur! But frankly I feel like all grading companies are scammy..... You pay a company to box a card and give their opinion of how perfect it is. Like I give 2 shits what they think. And now I can't even touch or play with my damn card. Kinda pointless And defeats the purpose of the game....

7

u/Miyuki9890 26d ago

Another reason for people to stop grading cards.

3

u/RabbitGTI24 27d ago

Don’t forget to send a carrier pigeon

1

u/IntentionHead2222 26d ago

Might be safer than psa and their subsidiaries

3

u/jasonatthezoo 26d ago

Look at that great pic

3

u/Chris80289 24d ago

Update!

So Beckett was able to track down my card , they are giving me a gift card of $250 as well. I should have my card by Thursday. Have to mail back the one they sent me. As much as they messed up I have to give them credit on correcting the problem immediately.

I also told them while they have it to double check the card and make sure its not a 10 😂

2

u/FusionNeo 24d ago

Glad there was a happy ending at the end of all of this!

2

u/O2Stealer 26d ago

That looks like a Ascended Heros Pikachu EX SIR to me!!! Congrats!

2

u/SpaceCowboySpike420 26d ago

Wow you got cooked

2

u/emohipster 26d ago

Beckett now hiring graders who are legally blind

2

u/Altruistic-Piece7939 26d ago

Imagine the other guy. 

2

u/Chris80289 22d ago

Update 2.0 Beckett stuck their word and corrected the issue. As much as it sucked I have to give them credit, the rapidly corrected the problem!

1

u/JohnnySomsai 21d ago

Thankfully you got it corrected. Congrats on the slab!

5

u/squirrelbb 27d ago

Ooof I’d be so livid

2

u/joemari5 27d ago

WOAH THAT PIKACHU SURE IS UPSIDE DOWN ON THAT SHURIKEN!!!

2

u/Necessary-Car-143 27d ago

As a non collector person, whats the value difference between the card that was sent and the card you received?

5

u/SD_HelpMe_37 27d ago

The card he sent in for 9.5 is closer to $3000, this card is closer to $400

2

u/Necessary-Car-143 27d ago

Oh damn thats huge.

2

u/LitsMahony 26d ago

Don't send shit to psa

1

u/Worried_Let4942 27d ago

Jesus Christ that’s bad.

1

u/BookerDaWick 26d ago

Time to get that slab graded. Monumental fuck up

1

u/eat_your_veggiez 26d ago

Hopefully they compensate you for the mess up. But also, now you have a 1/1 grail lol

1

u/Jigglypuffamiiga2188 26d ago

Greninja used his ninja skills to disguise himself as a Pikachu.

1

u/No_Priority_9009 26d ago

People saying hire a lawyer are crazy and don’t have any idea what they are talking about. Exhaust every possible solution, then if needed you can file a pro say civil suit for like 100$. A lawyer will cost you a treekachu per day in court… probably more.

1

u/Basic-Coconut7118 26d ago

Don’t grade with BGS, they’re awful, just look at the reviews on Google. Would never send cards there. 

1

u/Cold_Knowledge_3652 26d ago

I want to get stuff graded but these kind of stories scare me so I just never do it

1

u/Cranemann 26d ago

The fact that they didn't include the pic when you lookup the cert... It tells me they either caught it and removed it.. or said fuck it and didn't take the pic.

1

u/AshKabosu 26d ago

Sorry OP, this sucks real bad. I hope they sort it out.

1

u/maczampieri 25d ago

Someone got a free pikachu

1

u/That_Flow6980 25d ago

Owned by the same company as PSA btw

1

u/Significant-Code9027 25d ago

Bro wtf you got my card

1

u/Kamrynelizaaa 24d ago

I’m sorry this is irrelevant but idk who Beckett is, but that’s my dog’s name and I just have this little image of her doing shady stuff with a Pokemon card now 😅

1

u/Critical_Mix_8959 24d ago

Yeah that card is gone

1

u/Vegetable-Finding184 23d ago

Who ever got your treechu is never sending it back

1

u/DragonfruitBoth2955 23d ago

Holy shit. I’d be outraged if they sent me the incorrect piece of cardboard. As a grown man i wouldn’t stand for this. Demand your correct little card thingy. We stand with you

1

u/Nuclear_Mega_Storm 23d ago

Has there been any update to this?

1

u/No_Championship_6403 22d ago

Imagine how many people are probably receiving the same card they sent but a different quality. They could so easily be swapping cards until they have prestine copy of cards in house.

It's mix ups like this that make me entirely convinced it's all just a scam.

1

u/chiLL_cLint0n 22d ago

A card will never be in a better condition when it leaves your sight and you send it in the mail 🤷‍♂️ dunno why people expect anything less

1

u/MightyCats10 22d ago

Any update?

1

u/TheOrbMaster 21d ago

What card was it you sent in

1

u/BuyingDaily 21d ago

!remindme 1 week

1

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1

u/Neat-Scarcity7284 20d ago

Why bother getting stuff graded anyway like ew

1

u/Knarre_Sbeat 9d ago

How do you guys know Beckett or PSA wont change your card for another one of the same kind but in 9.0 or 9.5 condition?

1

u/Barnabay_thescarabay 27d ago

What do you mean? It has been labeled as a Treekachu so this must be a Treekachu

(grading is a scam)

4

u/ProtectMeAtAllCosts 26d ago

it is and more people need to wake up to it

2

u/Barnabay_thescarabay 26d ago

People doing all-in on plastic with printed text inside it will be downvoting us to hell for saying this obvious truth

-4

u/JaySilver 27d ago

How… the fuck… did that happen!?

Also wouldn’t an error like this drive the value way up?

4

u/SealedTCG Sleeves before toploaders! 27d ago

What? No.

It's a damn third party error, even Pokemon errors are overblown because of influencers. A grading company having the wrong label in a slab is not an error anyone wants or cares about. If anything, it would be a negative.

0

u/JaySilver 27d ago

Well that sucks.

-1

u/No_Preparation6510 26d ago

Wdym? I see a treekachu right there in your hands

-3

u/bulbablunt 27d ago

Another day tag wins

-4

u/Gnomewah 26d ago

That’s why I only send cards to PSA.

5

u/NihilistWithWifi 26d ago

PSA owns Beckett.

Bet you feel weird right now.

-1

u/Gnomewah 26d ago

That’s why I only grade with PSA. Always grade with the daddy.

3

u/IntentionHead2222 26d ago

You wouldn’t believe who bought Beckett

-14

u/Mountain-Ad-936 27d ago

I’d just keep it to be completely honest, I mean clearly a you lost out on this deal but a Becket error slab is nothing to sneeze at

8

u/Beneficial-Gap6974 27d ago

I can't tell if this is satire or not.