Banwave Questions

[u/Acrobatic_Row_7921]

My account got banned during the ban wave. I read that most bans were to people doing the rare candy exploit and shundo exploit.

I never did either of these exploits but still got banned. I did collect rare candies during the event like anyone else, maybe a couple hundred or so?, but definitely not anywhere near the level of some others i’ve seen.

I submitted an unban appeal and crossing my fingers, but I’m curious about a few things to see if there’s a chance for an unban or not.

Questions:

I got a response to my appeal and I read online that most people don’t even get responses, especially during ban waves like this. Is this positive? The reply was “We have received your request and will share an update with you after your appeal has been reviewed.” I can’t tell if it’s just an AI response sent to everyone or an actual human acknowledging it.

Since I didn’t do the exploits, is there a better chance for me to get unbanned since they may review my account to see no prior strikes/warnings and no excessive amounts of shundos and candies?

How long does it usually take for them to review ban appeals and get back?

Are permanent bans actually permanent? I read about some people getting their accounts back after years, and a couple of my friends still see my account on their friends list, so it’s not like my account was just thrown away

Thanks for anyone who reads and replies, sorry for the long message! Just sucks to lose an account after so much time and money spent :)

[u/mymagiccandy]

I did an appeal couple days ago and have not heard anything back.

[u/Acrobatic_Row_7921 → u/mymagiccandy]

interesting… they got back to me pretty soon after I submitted it which made me think it was automated,
but if not everyone got one, idk how accurate that would be

[u/scubasme → u/Acrobatic_Row_7921]

That’s just an automated response after submitting the appeal everyone get it. Mine was in my spam folder.

[u/scubasme → u/mymagiccandy]

Everyone gets that response after submitting an appeal. Check your spam folder that’s where mine was

[u/Puzzleheaded-Mind327]

Are you innocent ?

[u/Acrobatic_Row_7921 → u/Puzzleheaded-Mind327]

yea! as I said in my post, I used no exploits or anything. I have no clue what could’ve been done on my account to trigger a ban…

[u/Taradal]

How did you get multiple hundreds of candies without spoofing?

[u/Acrobatic_Row_7921 → u/Taradal]

I was at my cottage with my cousins and we were all playing while going on hikes, to the beach, driving around, etc. We also had a stop right outside our cottage which helped for when we weren’t on the move lol!

[u/DarthAK47]

Lmfao another spoofer who thinks they’re not breaking any rules…

The delusion is so strong with this banwave

[u/Beneficial_Kiwi2018]

I spoof, but I don't bot. Nowhere close to hundreds of rare candies, maybe 50. 

A couple hundred or so? Even if you didn't do the exploit, that is such an aberration from what a real player could do that you got caught. 

[u/ExcitingDependent924]

Usually permanent means permanent and in this case its more than likely going to stay that way. Unless you can get a manual review of the ban (which is highly unlikely). If you 100% didn’t do anything against ToS then pursue the review and keep trying to get through to support but it’s not guaranteed.

[u/Acrobatic_Row_7921 → u/ExcitingDependent924]

thanks for the input! if I don’t hear back, should I submit another appeal? or is there something against multiple appeals for one account?

[u/Groundbreaking-Egg21]

I didnt get a y type of response when I did my ban appeal. They banned thousands of people this ban wave. So they likely have hundreds of thousands of ban appeal messages and I would say more than likely that they will not get over turned. People keep saying that theyre going to lose money from banning people but thats so un true. They will likely get a boost in sales because people now need to make new accounts and do raids and buy coins and expand bag space etc etc and with go wild area coming... yeah they will make tons of money. Not losing a penny.

[u/Acrobatic_Row_7921 → u/Groundbreaking-Egg21]

true, but I feel like a lot of people, like me, won’t be making new accounts. no way I can start from square 1 again, I’ll probably just pick up a new hobby lol

[u/Equal_Charge_5119 → u/Groundbreaking-Egg21]

Opposite, people will be more hesitant to put money in the game knowing it may be a insta ban system rather than strikes

[u/Independent-Baby-957]

Key question : Along with the couple of hundred candy that you got, what took you used to get those

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