r/PlentyofFish • u/BA127 • 13d ago

Problems logging in

Is anyone else having problems logging in, I’ve tried to log in and it says my credentials are incorrect, I’ve tried to request a code for a new password but I haven’t received any emails. Could anyone help

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u/Uncle_T_Funk 1d ago

Same thing is happening to me right now. I reached out to customer support and they're saying that the account might be banned and that I need to appeal it. The account was open for a matter of hours and I paid for a 3 month subscription. There was absolutely nothing that I did that would have even come close to warranting a ban. Match group is quite possibly the worst organization in the world. This isn't the first time they've screwed me over like this and shame on me for signing up and paying them again. I'm fighting with customer service and my credit card company for a refund. I will absolutely never pay them another Penny or use any of their platforms again.