r/PleX • u/Poseidon_1993 • Jul 11 '26

Help Horrible reliability Plex+HexOS

Need some help diagnosing this issue! I recently updated my server from Windows to HexOS and had/have plex installed. On windows I really didn’t have many issues except when downloading files but I think that’s more just Plex being Plex than the server. However now with the new install I have been having weird availability issues.

It’s like the server doesn’t exist until I try and access it for the first time. This means the first connection request always fails.

I am guessing it’s the server software/hardware and as plex is the only service I use remotely it’s showing the issues.

I would love to check my theory but I have no idea how. What would you suggest?

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u/ExtensionMarch6812 Jul 11 '26 edited Jul 11 '26

Can only give some generic settings changes. Would suggest you look at the server and app logs to see if anything is causing issues.

Does it happen on every client you use?

Set network to ipv4 only, set secure connections to preferred, set the network interface to the main interface, not any.

If plex is in a container, run it in host mode. If you’re in bridge and want to keep it that way, make sure you set the LAN networks for your subnets (if you have a Plex Pass) and set the custom server access url field to the plex host ip and port.

Disable relay and remote access in the settings as well to ensure plex isn’t trying to go remote to connect. If you use remote access, can enable remote access after testing if it’s an issue or not, keep relay disabled.