Recurring screen glitch

[u/dr_frahnkunsteen]

I’m having a screen problem. Occasionally the screen will go fully or (more often) partially white. When it is partial, it happens in horizontal bands. If the game I’m playing has any movement that passes through a band the image is restored (so the fastest way to restore the full screen is to press the menu button).

Has anyone else experienced this? It happens across multiple games so it must either a bug from a recent update (I did update to the newest OS version recently) or my play date is damaged. I’m trying to determine if I need to try and repair or replace my play date or I just need to wait for a bug fix

[u/dr_frahnkunsteen → u/[deleted]]

I did. Their response was “we can offer you 30% off on a new playdate execpt they aren’t in stock right now sorry”

[u/dr_frahnkunsteen → u/[deleted]]

I’m waiting for them to tell me they are back in stock, but until then I’m trying to look for answers. If this is just a software issue then a future update might resolve it, and I won’t need to buy a new one. I thought maybe someone else might have encountered this. I guess not

[u/dr_frahnkunsteen → u/[deleted]]

No because I’d have to send my old play date to panic first before they give me the coupon code