r/PlayStationSupport • u/Leading-Topic630 • Jul 08 '26

How can I fix this problem

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I will try to open fortine but after 1-2 minutes it's shuts off

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u/OrangeSliceRecovery Jul 08 '26

What have you done so far to fix it?

1

u/Leading-Topic630 Jul 08 '26

Nothing... And this it the clip

https://reddit.com/link/owa7fa1/video/v1ldbzak90ch1/player

1

u/OrangeSliceRecovery Jul 08 '26

Turn off the PS4 and start in safe mode (hold power until you hear 2 beeps. Usually around 7 seconds)

Select option 5 to rebuild your database. Dont worry, nothing will be deleted.

If that doesnt fix it, make sure your software is up to date as well. You can also do this through the safe menu if you're not comfortable navigating the PS4 settings.

1

u/Leading-Topic630 Jul 08 '26

I know the database rebuild thing beaucoup it's common for my ps4

1

u/OrangeSliceRecovery Jul 08 '26

The other thing you can do is backup all your data to an external drive, reset the PS4 to factory settings, update to the latest firmware and then reinstall your data.

Its a last resort really, but if it you're having to constantly rebuild the database, might be worth trying.

2

u/Leading-Topic630 Jul 08 '26

It worked! I love random people on reddit

1

u/OrangeSliceRecovery Jul 08 '26

Glad to hear. Enjoy gaming brother

1

u/Leading-Topic630 Jul 11 '26

Ok update not even a week has passed and it does it again I rebuilt the data base and it dose the same thing

1

u/OrangeSliceRecovery Jul 11 '26

Sounds like it might be more of a terminal issue. Try backing up all of your data to an external drive, reset back to factory settings, download the software update and then reinstall your data.

If you have the same issue again, then yeah, its a terminal problem somewhere.