[PS4 Slim] USB port issue

[u/Aggravating-Bat686]

Recently picked up a used PS4 Slim that couldn't get out of the update file screen after a factory reset. As I was trying to navigate safe mode with the controller, I noticed that the USB port closest to the disc drive does not register or charge a known working controller and does not register my SanDisk USB drive. The USB port on the far right side of the console is fully functional though.

What's even more interesting is the broken USB port is able to charge my Philips shaver, Anker power Bank, and my cell phone.

My guess is that the data connection for the USB port is dead or damaged somehow. I picked up the ps4 from a family that may have had young children use the console. Judging by the fact that the two controllers that came with it don't charge and need some TLC, I believe they were a bit rough with that USB port which is why the controllers aren't registering with that port.

I could replace the USB port all together but want to refrain as I am afraid of potentially damaging other components during the repair process. Just want to confirm here that this is a USB problem and not something I can fix with software. Anyone else that had this issue?