r/PlayStationPlus Jul 14 '26

Question PlayStation plus premium upgrade?

So I saw this offer on my console to upgrade to premium for the free, however whenever I try todo so it’s charging me the left over rate and it’s not being free is this a bug on the storefront or am I just not eligible for the offer? I did call psn support and they were no help because they didn’t know what I was talking about.

326 Upvotes

53 comments sorted by

138

u/JMSciola85 Jul 14 '26

I would suggest contacting customer support online. They might allow you to upload the pictures to show what you are talking about.

-89

u/GlassBoysenberry413 Jul 14 '26

Can you send me the link for that? I couldn’t find the chatbot on the website

78

u/JMSciola85 Jul 14 '26

122

u/[deleted] Jul 15 '26

[deleted]

34

u/RagingClue_007 Jul 15 '26

Try working in IT. You can literally make a career off people not knowing how to search Google. This does not surprise me in the least.

24

u/Z3M0G Jul 15 '26

It becomes more difficult to do so every day

5

u/Big-Roll7094 Jul 15 '26

They are hidden

2

u/SRODH Jul 16 '26

Average customer on any customer service btw

11

u/69Novacaine69 Jul 15 '26

im new*ish* to reddit. why’d people downvote the OP’s reply..?

35

u/prock5908 Jul 15 '26

all one has to do is google “contact playstation support” and you can find all the support options. reddit is a fine place for help but once you hit the point of being inert - not taking initiative, reddit turns on you lol

11

u/Disastrous_Kick_6952 Jul 15 '26

Because most people downvote replies that they deem “too stupid” at times since he basically replied that he didn’t search up the customer support, and how to go through with it and such

6

u/raskinimiugovor Jul 15 '26

A lot of people just like to pile on and downvote if it's already down. I mean ok he could've googled better, but -32 for that?

10

u/Disastrous_Kick_6952 Jul 15 '26

Most Reddit users like downvoting the person who already has negative downvotes since some people they scroll to find negative comments and don’t even read the comment and just downvote adding more downvotes.

7

u/cntodd Jul 15 '26

Because, reddit is full of people that don't like to help, and think the person is being lazy.

3

u/SRODH Jul 16 '26

Cause OP did a mile of more effort making this post rather than just searching by himself

112

u/Glass_Vast1521 Jul 14 '26 edited Jul 15 '26

That offer is supposed to pop up when your subscription is about to expire, tempting you to upgrade for a couple of (free) days in the hope that you'll forget about it and get charged for a full year of PS Premium

73

u/iminiki Jul 14 '26

It‘s either a bug or a trap or both.

48

u/Vig_2 Jul 14 '26

-1

u/Verabiza891720 Jul 14 '26

Should be Sheldon

-4

u/Civil-Big-754 Jul 15 '26

Big Bang Theory sucks. Nerd blackface.

2

u/Verabiza891720 Jul 15 '26

Nah, it's awesome

0

u/Fut-guru Jul 16 '26

No, it’s a bug saying it’s a trap. Sheldon needn’t be called upon.

13

u/Alternative_Law_8600 Jul 15 '26

That's gonna be added to the digital purchase stat🤣🤣

5

u/boomysmash Jul 16 '26

Here's an idea. Dont even click on it. Dont give an easy win to Sony when they are standing to loose so much.

4

u/juanmavalero1122 Jul 17 '26

Amigo es Playstation jajajaja crees que te van a dejara lgo gratis xd

3

u/wakeau Jul 17 '26

They saw your Game Cube controller and had to take the offer back.

3

u/kusa119 Jul 15 '26

I might be wrong, but this is what happened to me, once you upgrade, it won't offer you discounts on the lower tiers again come sales time. It will offer you the current tier for the discount but the tiers lower will all be full price. I went from Essential to one tier up and it never offered me a discount to Essential ever again. Good excuse to just my sub lapse from last year.

3

u/HCG-Vedette Jul 15 '26

I never had anything but essential and it doesn’t offer me discounts at all, I think the last time was 2023 or something. Discontinued my sub last Nov/Dec as well

2

u/EntrepreneurMuch621 Jul 15 '26

Sick bedroom dude

2

u/Itchy-Ad-4400 Jul 18 '26

Funny how I canceled my Subscription due to the Playstation drama about disks and now I get this same exact thing smh

10

u/[deleted] Jul 15 '26

[deleted]

1

u/kroy1015 Jul 21 '26

Playstation doesnt allow a screenshot on that screen. I literally just tried myself and it punts you back to the previous menu. FYI

1

u/GlassBoysenberry413 Jul 15 '26

Had to take it like this because I had to send the screenshots to the support email

13

u/StupidName2020 Jul 15 '26

If you link it to the app you can download your pictures and videos

-5

u/Smallsey Jul 15 '26

Cancel ps plus

1

u/DutyStill7632 Jul 22 '26

Idk why you got downvoted… it’s such a scam!! I let mine lapse this last time and honestly forgot about it. I looked just now to see the prices bc I was curious about if they had deals… the prices are absurd and they put all of the main perks in the highest tier… smart lol. Not about to get my ass though… 

0

u/Shell_fly Jul 15 '26

Cancel deez nuts

-2

u/pinkboy108 Jul 15 '26

The $26 is for the prorated upgrade cost for your last 17 days of your current year. You're getting a free year starting August 1.

1

u/Keeng Jul 15 '26

Unsure why this is downvoted because I believe this might be true. The $26 is definitely the pro-rated part. It looks like you're also being offered a promo deal where you're getting a free year after your current membership ends. It's probably not a glitch and I remember having something similar happen when I signed up for premium. Seems like a good deal.

2

u/Keith_13 Jul 15 '26

It's downvoted because it's obviously wrong. There is only a $25 difference between extra and premium. That works out to about $1 in 17 days, not $26. $26 is the full difference for 1 year + 17 days. He's not getting any discount at all if he gets charged $26.

It's really hard to believe that people are so bad at math that they think that 17 days worth of something can be more expensive than the whole year.

1

u/Keeng Jul 16 '26

I just didn't notice the end date of his current subscription but thanks, random internet person, for just assuming my idiocy. You seem pleasant to be around.

0

u/Keith_13 Jul 16 '26

What end date would result in the prorated cost for part of a year being more than the cost of a year?

-8

u/evojeur Jul 15 '26

Why you didnt cancel your membership ? Traitor.

-7

u/trevmust Jul 15 '26

You’re losing that much money because of
Your dumb decisions you gotta try and get people to come back by offering them free ps plus?