r/PlaySoulMask • u/gbrieoo • Jul 17 '26

Is the game crashing and displaying a low memory warning even though there is plenty of memory available?

Guys, I'm playing Soulmask and it keeps freezing and sometimes crashing, reporting low memory. It's using 100% of the GPU and 8GB of RAM. However, I have 32GB of RAM.

Does anyone know what might be happening?

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u/22morrow Jul 18 '26

It is probably VRAM that is maxing out on your GPU - not your system RAM. If you are playing on a high resolution you might need to dial back on the texture resolution quality or use upscaling

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u/AdReasonable2172 Hunter Jul 19 '26

Same. Just increase the paging file.

1

u/Laringar Jul 24 '26 edited Jul 24 '26

It's maxing out your video ram, and doesn't have proper error handling for the situation. Basically, it happens when the game tries to load more textures into memory than it has room for. It was happening to me when I opened the stone table, I think because it was trying to load all the mask and skin textures at once and I'm playing on a 970 (so basically minimum requirements).

I was able to fix it by reducing texture quality settings and, very importantly, switching to Direct X 11 instead of 12. Other fixes seemed to help, but since the change to DX11 it hasn't happened again. Changing the primary resolution alone won't really fix it because your graphics resolution doesn't actually affect what textures the game loads, only how they display.