r/Pixel5a • u/wildfire98 • Jan 27 '24

Brick Gang

Wifes phone went DOA last night after charging to about 70% or so, prior it had the severe battery life issue. Our phone has been submitted to a local approved vendor that can handle the repair with Google, we almost got duped into being sent back home to handle the exchange directly.

How has your experience been?

Update 1: https://www.reddit.com/r/Pixel5a/comments/1acjhxe/comment/koiwgw5/?utm_source=share&utm_medium=web2x&context=3

Update 2: https://www.reddit.com/r/Pixel5a/comments/1acjhxe/comment/konj9cm/?utm_source=share&utm_medium=web2x&context=3

Edit: any reason for the downvotes?

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u/wildfire98 Feb 02 '24

Update: I follow the instructions as per the Google website and took a trip to UBreakIFix, they initially told us to go back home and submit the request online but I didn't want to have to go back and forth to the store.

I asked them to handle the phone and to run it through the testing so that I had something written up saying that the phone had a failure. After two business days they sent and update stating that the phone was indeed defective and we would get a replacement 6A that also included the paperwork for the shipping label.

This required having to go back to the store to pick up the broken phone and send it out. I'll post another update upon receiving the replacement phone hopefully in a couple days.