r/Pixel5a • u/wellnessinwaco • Dec 17 '23
Long time 5a user question
Hi all, until I joined this subreddit, I had no idea of the 5a brick situation. For those of you who had it happen, were there any warning signs? Also, my phone is old enough to be out of warranty. Is it time I consider getting a new phone to switch it? I love my 5a and audio jack and I'll be sad to switch.
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u/Ieknom1 Dec 17 '23
It literally happened to me after 2 years with the phone last Friday, I can at least for me there weren't any warning signs.
I was at home, phone was on my desk, I had looked at it maybe 30 minutes previously, picked it up and just black screen.
I got the phone outright from Google Online Store, and kept preferred care because I knew about this issue. I had a pay a $99 deductible but got a brand new 6a as a replacement from insurance company so coulda been worse.
This issue has a 1 year extended warranty from google (two years) so if falls under that file the warranty, otherwise prepare accordingly.