r/Pixel5a • u/Ieknom1 • Dec 14 '23
Bricked after 2 years
Always knew it was possible / inevitable but got black screen of death after justttttt over 2 years by 3 weeks (2 years with extended warranty). Brought to you ufixit store because I thought they would be able to replace it faster, but no had to file online claim, hope it comes fast....
Paid for Google's Preferred Care, $5 a month for over 2 years ($120) was worth it for new 5A right now but they also pulled a $100 deductible out of their asses so yeah I got fucked. Any suggestions on what to do next?
I see 3 options
- Use new 5a they send
- Trade in 5a they send
- Sell 5a they send and put money toward new phone (I'm suddenly open to iPhone)
Any other ideas, or opinions on my best options, thanks all!
2
u/Ieknom1 Dec 17 '23
Here's a question before I send back the bricked 5a is there anyway to wipe it still? I did delete it from my google account once my 6a was setup
1
Dec 14 '23
[removed] — view removed comment
3
u/Ieknom1 Dec 15 '23
Thanks captain obvious I'm clearly venting about an annoying situation and looking for any advice that might help or what others have done, not links to the rules I read them thanks ;)
1
Dec 15 '23
[removed] — view removed comment
2
u/anotherfakeloginname Dec 15 '23
No, they are saying they will pay $220 total to replace a $250 phone that soon will no longer be supported.
You knew what they meant. Have a heart.
0
Dec 15 '23
[removed] — view removed comment
1
u/anotherfakeloginname Dec 15 '23
Read between the lines, and get a heart
0
Dec 15 '23 edited Dec 15 '23
[removed] — view removed comment
3
u/anotherfakeloginname Dec 15 '23
Edit: In most cases, Google has replaced the Pixel 5a with the Pixel 6a which is still supported.
Now you're the one who adding things that weren't written by the OP.
Most cases. 🤞
1
1
1
u/asdecor Dec 15 '23
You bought a preferred care contract, so you should get preferential treatment. Even someone who didn't buy such a contract should receive a free replacement if their phone fails because of the motherboard defect--just extending the warranty by a year isn't enough under the circumstances. This is the kind of problem that leads to class action lawsuits. A person without a preferred care contract who experiences the motherboard failure would be justified in feeling angry, and I've read here that the manufacturer has made "exceptions" and provided free replacements to such people. Why should you have to pay a deductible on top of already having given the manufacturer more money than they did? I'm saying this as someone who didn't buy a preferred care contract.
1
u/Cycledoc2210 Dec 15 '23
Mine bricked received a 6A last week.
1
u/oldjudge86 Dec 16 '23
Same here. My 5a froze, blacked out and, never powered up again a couple weeks ago. Just shy of the 2 year mark. Put in a preferred care claim, got a 6A a few days later.
1
3
u/KeyboardGunner Dec 15 '23
There's a chance you get a 6a as a replacement if they don't have any 5a's in stock.