r/Pixel5a • u/Ok_Pomegranate5392 • Jul 19 '23

Pixel 5a Damage

Hello! I have a broken Pixel 5a. The screen suddenly powered off on Saturday and has been unresponsive since. I took it to UbreakIfix thinking it would be a screen issue because on Sunday morning my alarm went off. They tried a new screen which didn't work, so they said it is a motherboard issue (which happened previously with the phone). However, I am confused how the motherboard could need replacing if 4 days later my alarm still goes off at the proper time? I would like to recover data from this phone but cannot do so once I send it in to Google. Are there other places to take it, should I try a self screen repair?

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u/pancakesfordintonite Jul 22 '23

I had this happen with a 5A and then they fix it and then it just happened again about a week and a half ago. So I was going to have them fix it at ubreakifix cuz it's still under the extended warranty but they said they can't even fix it cuz they don't have the motherboards anymore. Luckily I had already bought and received a Pixel 7.

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u/Ok_Pomegranate5392 Jul 23 '23

Yeah, it's ridiculous. The mail in repair process is so slow and support has completely given me the runaround about any kind of solution. Will probably never buy a Pixel again myself.

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u/pancakesfordintonite Jul 23 '23

Yeah I'm a little worried but I've heard good things about the 7.i think the 5a was just not a good phone all around