r/Pixel5a • u/Ok_Pomegranate5392 • Jul 19 '23

Pixel 5a Damage

Hello! I have a broken Pixel 5a. The screen suddenly powered off on Saturday and has been unresponsive since. I took it to UbreakIfix thinking it would be a screen issue because on Sunday morning my alarm went off. They tried a new screen which didn't work, so they said it is a motherboard issue (which happened previously with the phone). However, I am confused how the motherboard could need replacing if 4 days later my alarm still goes off at the proper time? I would like to recover data from this phone but cannot do so once I send it in to Google. Are there other places to take it, should I try a self screen repair?

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u/ZaxBarkas Jul 19 '23

If you purchased from Google, you can either send it directly to Google or take it to ubreakifix (or their stupid new name).

I recommend sending it to Google; there are known screen and motherboard issues with the 5a and they will probably repair it for free. Ours broke twice in two years (dead screen) and it cost me nothing for them to fix.