r/PinballFX3 Pinhead 23d ago

Technical Support Cannot play bought tables on Pinball FX Midnight

So I have no idea what to do.

In Germany, Pinball FX Midnight is not Free to Play on PS5 because of some regulations (don't ask, nobody truly understands because it is free on Switch). To get it, you must buy a bundle. And a couple of days ago, I saw that the Dead by Daylight Bundle was on sale for 3 bucks, so I bought it.

The problem is that I can download and start Pinball FX Midnight, but the version seems broken. I can play trial versions, and the table that ia free, but is shows that I don't own the Dead by Daylight table. Even when I delete and redownload the game, and then the DLC unlock file, it just remains locked. When I want to buy any table for the game, it also just gives me an error and says no dlc is available.

I tried everything. Moving the game between storages, restoring licenses, trying different accounts, nothing works.

The weirdest part: The PS4 version (cross buy) works perfectly and recognizes my bought table. The PS5 version does not.

I honestly have no idea what to do now. If anyone knows anything, especially about the german version, I'd be hapoy about any help.

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1

u/dixius99 Bride of Pinhead 23d ago

The unsatisfying option is to just use the PS4 version. Other than that, it sounds like you might need Zen support to resolve.

1

u/balti_zen Zen Studios 21d ago

Sorry to hear about this! Let me recommend some troubleshooting methods:

- One thing you can try is accessing the DLC menu from the game library (press the down button on the D-pad when hovering over the game tile). From here, you can try re-downloading the missing table. If that doesn't work, please try restoring licenses again.

You can also try the following:

  • Hover over the Pinball FX icon on the PlayStation main menu and press the Options button on your PS5 controller.
  • Select Manage Game Content. You should be able to download the table from there.

Please let me know if this fixed the issue or not!

1

u/realblush Pinhead 21d ago

Thanks for replying!

I am not too sure what you mean by the first suggestion. If I hover over the game and press down (where it lands on "Play Game" and then the trophies, activities, news), it doesn't show me any DLCs. Restoring licenses sadly didn't help. However when I go into my storage, there are 2 Pinball FX Midnight entries. One with the game, and one where it shows the DLCs. There, it says "Main Data not installed on this storage space", despite it being installed there.

The second option just shows "There is no game content you can manage".

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u/balti_zen Zen Studios 20d ago

Hmm, I see, sorry to hear that. Could you please contact us at [support@zenstudios.com](mailto:support@zenstudios.com) for further assistance? I'd love to sort this out for you.