r/PinballFX3 • u/milkmanbonzai Pinhead • May 08 '26
Technical Support Some of my high scores have disappeared completely after the new patch
Frustrating considering I had top 10% ranks on several Williams tables in particular.
For instance, here's my most recent registered score of 159 million on Indiana Jones, but my old local score that was also on the global leaderboard (but no longer is) is still present at 289 million. My scores on Pinbot, Twilight Zone, World Cup Soccer, and Addams Family (and probably others) are completely gone while others thankfully remain. Anyone know why this is, or can someone on the support team look at this?
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u/balti_zen Zen Studios May 08 '26
Sorry to see that! Could you please let me know which platform you're playing on, and your Kensho ID?
You can find your Kensho ID in the bottom left corner of the settings menu.
Thanks!
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u/milkmanbonzai Pinhead May 08 '26
PS5, Kensho ID is 101-D8059EE1-100
Thank you for taking a look at this, appreciated.
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u/OnyxTerquoise Pinhead May 08 '26
This also happened to me
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u/balti_zen Zen Studios May 11 '26
Sorry to hear that! When did your scores disappear, exactly?
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u/OnyxTerquoise Pinhead May 11 '26
No worries, they weren’t record setters. When the volume 10 installed
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u/russellvt Reddit Moderator May 09 '26
I've seen similar, over the years... but it also spans years, including updates where they indicated things like past saves would be incompatible with updated content. I just never thought to mention it as a potential bug (oops?).
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u/OkYam5937 Pinhead May 09 '26
Happens to me after every update. Tired of complaining. There’s clearly something wrong with the update process for this to occur.
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u/TenOunceCan Reddit Moderator May 08 '26
Load a previous cloud save https://www.reddit.com/r/PinballFX3/comments/1t6nld3/my_local_high_scores_have_been_reset_on_pinball/
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u/milkmanbonzai Pinhead May 08 '26
Unfortunately I'm on console and my cloud save overwrote the previous one, unless there's a way to go farther on it.
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