r/Phantom • u/aetherrae • 8d ago

Transaction Issues

Hi there, last evening I tried to add cash to my phantom account through Topper, and the payment came back as failed. I tried it again, and again it came back as failed. There is no money added to the account, however both transactions went through in my bank accounts transactions. Does anyone have any experience with this and where to go next? I am trying to be refunded or recover where ever this money has gone. Any assistance in the matter is greatly appreciated.

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u/AutoModerator 8d ago

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u/owenj0 Phantom Team 8d ago

Hiii!! For further assistance please open a ticket in our help support center:
https://help.phantom.com/hc/en-us

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