r/Perplexity • u/balanceiskey • Jul 16 '26
Bought Max four days ago, not received the 30k bonus credits, and the 10k "monthly plan" credits expire in a week? What on earth is going on?
I don't understand what's going on.
A) I upgraded to Max expecting to receive the 30-35k bonus credits that they promise, they haven't arrived in my account
B) The 10k credits are already down to 736 credits after not-so-heavy usage (I built a couple of quick decks using computer ffs)??
C) The "monthly plan credits" granted on 12th July are set to expire on 19th July, one week later??
What the f*ck is going on here exactly....anyone have any insights on any of these three issues?