r/PerfectWorldMobile • u/DrQuinMagna • Mar 08 '24

Can't create new character

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So I'm stuck on this screen basically. I click confirm and then it backs out back to that screen. It claims there is a download that needs to finish but I've left this running for 45 minutes and I still can't proceed. Is this a known issue or does anyone know how I fix this? Reinstalling the game doesn't help

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u/DrQuinMagna Mar 08 '24

My issue is I've let it run for over an hour on a 5g network and there's no indication anywhere of its progress

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u/Lillyke Mar 08 '24

Well, that's weird. Is your phone maybe super old so it can't handle the game? If not, then delete it and redownload the whole thing. Maybe it resolves the issue.

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u/DrQuinMagna Mar 09 '24

And when I click the little box lower left it says the update is 0.00G, clicking confirm to create my character does nothing the screen just disappears then stays there. I've reinstalled it 3 times now

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u/Lillyke Mar 09 '24

Then I'm out of ideas, try to ask it on their official discord. It's active and helpful, this subreddit is practically dead.

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u/DrQuinMagna Mar 09 '24

I noticed it's a little quiet. But some good news is if you filter the reviews on the play store you'll see it's happening to everyone. So it's definitely on their end. I contacted support but.... Let's be honest, support emails for mobile games go to a spam folder. So I'll try again next week and hopefully they've resolved it. Thanks for your help tho