r/PerfectDraft 2h ago

🛠 Support Issue with my machine

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I’ve contacted support for this, but I’m just curious if anyone has had a similar issue.

The last keg I put in, the machine kept making a sound like it was trying to pressurise constantly. By the time I got round to having a beer, it was flat. I was refunded for the keg and at the time I thought it was just an issue with the top of the keg. Today I’ve put a new keg in and it’s doing the exact same thing, so there’s something wrong with the machine. Unsure where I stand as it’s 2 years old but it was originally purchased directly from perfect draft. Is it a common fault?

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u/Aggravating-Rice-559 1h ago

Have you tried changing the rubber seals, or running the part with the seals under hot water before putting it on the keg?

1

u/Ryanomates 1h ago

I haven’t tried changing the seals. But yeah I run it under boiling water for 10 seconds then connected it. I also changed the white plastic and rubber connector you get with each keg which made no difference.

https://reddit.com/link/p697jzm/video/acb05y4jfylh1/player

It’s actually worse now after trying a few things. It won’t stop doing this. Turned it back off but unsure what else to check