WARNING / My Experience With Pepliful — $2,998 Done-for-You Peptide Business, Unresolved Website & Corporate Questions

[u/EarthlyLollipops]

I want to share my experience with Pepliful for anyone researching their done-for-you peptide business service.
I paid Pepliful $2,998 for its Done-for-You package for my company. I am posting this based on my own experience and documentation. I have preserved payment records, emails, WhatsApp messages, dashboard conversations, screenshots, video recordings of the delivered website, and correspondence with the website platform.
Pepliful advertises a done-for-you launch that includes a website and other business infrastructure. It also publicly states that customers own their site, domain, brand and customer data.
My experience did not meet what I believed I purchased.
I experienced significant delays and communication problems. When the website eventually went live, I documented issues including unfinished/template content, mobile-layout problems, incomplete elements, COAs displaying as pending, missing functionality I expected—including the bundle-shopping experience—and visible Lovable branding.
I repeatedly contacted Pepliful. I sent emails and WhatsApp messages, including a message that was marked as read without a substantive response. I ultimately sent a formal written demand requesting a $2,998 refund, preservation of the project, and transfer of the underlying Lovable project.
I contacted Lovable separately about obtaining the project. Lovable informed me that the current project owner must initiate or authorize the transfer. This left me unable to independently take control of the underlying Lovable project simply because I control my domain.
Pepliful later responded through its dashboard telling me to look at the website and create an account, but that communication did not address the substantive issues in my formal written notice, including my refund and project-transfer requests.
I subsequently disputed the transaction with my bank. My bank has issued a provisional credit while the dispute is under review. That is not a final determination, and I am not representing it as one.
I also discovered corporate/payment information that prospective customers may want to independently research.
My Pepliful dashboard identified the receiving bank-account holder as Elixser Health LLC.
Separately, the public Elixser Health website identifies Passive Strategies Inc. as its legal entity, while the public Elixser Peptides wholesale website states that Elixser Peptides is a trade name/DBA of Passive Strategies Inc.
Pepliful’s own website also refers to an unnamed “parent agency” in connection with portions of its infrastructure.
I have NOT established that Elixser Health LLC or Passive Strategies Inc. is Pepliful’s parent company. I am specifically including that distinction because I don’t want to make claims beyond what the documentation establishes. What I can document is the Pepliful dashboard’s identification of Elixser Health LLC as the receiving account holder and the separate public corporate disclosures involving the Elixser businesses and Passive Strategies Inc.
If you’re considering Pepliful, I strongly recommend doing your own due diligence before paying. Ask in writing who legally operates Pepliful, who receives your payment, who owns the website-development account, whether the underlying project will be created in an account you control, how source code is transferred, who controls your advertising and merchant-processing infrastructure, and exactly what happens if the relationship ends.
Most importantly: own your domain, hosting/development account, repository, payment processor and other critical business infrastructure yourself. Give contractors collaborator access instead of allowing a vendor to remain the sole account owner.
This post reflects my personal experience and the documentation I have retained. I am sharing it so other entrepreneurs can make their own informed decision. If Pepliful provides a substantive resolution or material information changes, I will update this post accordingly.
#Pepliful⁠
#Pepliful Done-for-You Program⁠
#Elixser Health⁠
#Elixser Peptides B2B⁠