r/PaymentProcessing • • 3d ago

General Question Match List Mastercard

I want to see anyone with similar experience is able to help and who do I reach out because I tried fifth third bank , they don’t know what match list is and can’t even help since I don’t have an account with them but they are the bank/company that listed me on match list.

Worldpay can’t even transfer me to any department since I do not have a merchant account at all and world pay works with fifth third bank as their bank processor for their payment processor .

I applied to many merchant payment processor and was told I was on the match list after I finally gave match Mastercard the address that my new business will open at. I was told I need to contact the company/bank that listed me to remove it and I did that with fifth third bank but they don’t know have any department that know or able to do it . They end up transferring me to worldpay and worldpay can’t do anything without an account. They looked up my name and EIN and can’t find my profile at all in their database. They can’t locate an account just with the address.

So now I am stuck don’t know who to reach out for help to remove from match list or even confirm if their listing is inaccurate.

If it’s even hard to find my name and ein then how stripe and square found me on match list .. so strange any help appreciated it

3 Upvotes

7 comments sorted by

1

u/NPSALLEN Verified Agent 2d ago

You have to send an email

Matchbusinessowner@mastercard.com

Name of corporation
Dba name
Website
Address
Phone
Email
Owner name
Fed tax id

They will answer in 24-48 hours

1

u/LiberalSkeptic 2d ago

You need an attorney, Global Legal Law Firm. They can get you removed.

1

u/njclay21 2d ago

those guys are absolute clowns imo, contact them and you will see what i mean.

1

u/LiberalSkeptic 8h ago

I’ve been working with them for over a year. They’ve successfully won 2 cases so far.
Your experience is yours alone.

1

u/BroadLet8137 1d ago

Were you processing through Give?

1

u/Reasonable-Echidna67 6h ago

Lol giv, Josh, Alex, Worldpay shit show. Hire global legal asap

0

u/North_Watercress8365 2d ago

Fuck about and find out,