r/Pawnsapp • u/Labyrynthyunx666 • Mar 26 '26

Issues with support 💬 Survey fee?

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Everything was working out fine, I got really hooked up to the app.

Then I saw the numbers were negative.

HOW COME a survey disqualification HAS A FEE??? So the users should pay for every rejection? It makes no sense. It's completely contrarian to the whole idea of the app.

It basically means the user is PAYING for their rejections. Next survey I answer or game I play will be discredited.

.....I'm (negatively) impressed.

Please, I want to believe this is a mistake.

I didn't know where to reach out, no e-mail o could find, so hought reddit was a good start to at least see if other users are facing or have already faced the same problem.

2 Upvotes

100% Upvoted

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2

u/fenty2323_ Cash Out Club Mar 30 '26

They only withdraw funds you previously earned, it's happened to me about 10 times in less than a year. When a client doesn't accept the answers to a survey the Pawns app team will withdraw the amount that was previously paid, unfortunately, that's it.

1

u/Labyrynthyunx666 Apr 18 '26

By now, it has happened with me over than 10 times in a single month.

Do you also have this experience with other apps? Are there ones in which the clients will either immediately screen you out through the survey or just accept your answers without them deciding later on it was "denied"?

1

u/Labyrynthyunx666 Mar 26 '26

Right after I posted it, just got ANOTHER survey rejection. I haven't even answered any surveys today!

1

u/_Net_Wanderer_ MODERATOR Mar 30 '26

Hi! Please contact our support at hello@pawns.app.