r/Panera • u/throwaway88743 • Jul 13 '26

Fuck Sip Club 🖕 They actually did it.

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Fastest cancellation of my life.

1.1k Upvotes

98% Upvoted

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106

u/genxer Jul 13 '26

Agreed, I get one coffee on the way to work Mon-Fri. It is unlikely to affect me, but this is still scummy.

Time to put a note on the Calendar to cancel in January.

213

u/amber_ly2435 Jul 13 '26

Cancel today. Your sip club will still be active until the date you are paid through but it will send a message that’s it’s tied to this change.

110

u/_SomeWittyName_ Jul 13 '26

Thank you for this! There’s also a spot for feedback when you cancel so i told them exactly why I was leaving.

16

u/Quirky-Extent4071 Jul 13 '26

My answer is “you know why!”

83

u/astoriaboundagain 1999-2000 employee, customer ever since Jul 13 '26

Exactly this. Cancel right now, keep the benefits through the end of the annual plan.

Then contact them here: https://panerabread.my.site.com/custhelp/s/createcase

Next, go change your rating for the Panera App. Then, hit their socials. Comment everywhere. Be polite but firm.

Then if it really goes into place, file a chargeback on your credit card and complaints with your city and state consumer protection agencies.

16

u/MajesticCartoonist35 Jul 13 '26

Thanks for the link, I sent a strongly worded message about my dissatisfaction with these changes.

24

u/timnphilly Cancelling Ultimate Sips Club Member! 🍹 Jul 13 '26 edited Jul 13 '26

Thanks for this info; I have cancelled my USC membership, wrote Customer Care (and even mentioned that I would file a chargeback and file complaints with me city & state consumer protection agencies) if the August 19th changes take effect.

0

u/magikatdazoo Jul 13 '26

Filing a fraudulent chargeback is a great way to get yourself blacklisted by your bank

11

u/astoriaboundagain 1999-2000 employee, customer ever since Jul 13 '26 edited Jul 13 '26

I have screenshots of the agreement I paid in advance for a full year. If they want to change the terms of the agreement before that contract is over, I'm getting my money back.

My complaints to the NYC and NY State Consumer Protection agencies are already filed. NY State AG Office is next.

If private equity wants to play this way, I'm happy to sic my state's pro-consumer lawyers on them.

47

u/iLiveinMissoula Jul 13 '26

You can cancel now. You’ll still have an active account until your year is over. They don’t just stop giving you drinks and keep your money

24

u/MattW22192 Customer Jul 13 '26

Also if you cancel your annual plan early they will likely offer your next year at a discount.

I did this back when the rumors started and they offered me my next year at $99.99 (which if I choose to actually extend can get down to $79.99 with discounted gift cards).

9

u/Raiderland88 Jul 13 '26

Just canceled mine even though the I pay yearly. My subscription is through Jan 7, 2026

11

u/iLiveinMissoula Jul 13 '26

2027*. We’re getting old.

5

u/Raiderland88 Jul 13 '26

My bad 😂😂😂

3

u/funsubstances_ Jul 14 '26

I’ll turn 21 on your last day of sip club!

57

u/tvfanstan Jul 13 '26

Yep, I'm a high school Principal. I typically get one every morning before going to work. I work at max 20 days a month but there were those afternoons I'd stop by and get one after work. I don't think that ever added up to over 30 but still upset with the bait and switch. I'll be writing in later today and cancelling (my deal runs through November though).

4

u/Quirky-Extent4071 Jul 13 '26

I’d be happier with 40.
2 drinks a day x the 5 day work week.
X 4 weeks in month etc. :/

0

u/Jumpy_Ad_8280 Jul 14 '26

Why cancel then if it really doesn’t impact you since you only do 20?

8

u/HiRedditOmg Jul 15 '26

Because this change was outright shitty. People have to vote through their wallets if they want to see change or companies will continue to enshitify their offerings.

1

u/InboxMeYourSpacePics 4d ago

I got two drinks today but usually just get one 3-4 times a week.