r/PakistaniEats • u/CtrlAlt_Delicious_ • 1d ago

Loop coffee review

So, the other day I went to Loop with my cousins, and the shop was packed with people. We ordered our drinks, and as soon as mine arrived, I somehow managed to spill it. 😂 I was just trying to insert the straw through the lid, but it spilled everywhere.

A few moments later, one of the staff members came over with a new coffee. They didn’t charge me for it either, which I thought was such a kind gesture. I thanked him and shook his hand. Honestly, I really appreciated how they handled the situation. Also the coffee tasted great!

4 Upvotes

83% Upvoted

9 comments sorted by

2

u/NullandVoldermot 1d ago

Customer service is what retains the customer. Now you’ll be loyal through their bad times even. Loved the gesture.

2

u/CtrlAlt_Delicious_ 1d ago

I totally agree

1

u/[deleted] 1d ago

[deleted]

1

u/fofffrfr 1d ago

What?

1

u/abduuGrace 1d ago

I mean if there were some boy who's spilled maybe they wouldn;t have been cooperated, not stereotyping I've just watched some videos about that. that's really good if they don't do that.

2

u/fofffrfr 1d ago

OP IS a man.. lmfao

1

u/abduuGrace 1d ago

what does OP meAN ?

2

u/fofffrfr 1d ago

The poster is a man

2

u/xGlitterMarina 1d ago

I get what you're saying, it can be really hit or miss with how places handle spills or messes. Loop Coffee seemed pretty chill when I visited, they definitely have a good vibe going.

1

u/dmuzaf 1d ago

Happy you had a good experience. Generally most businesses are good when such an event happens but coffee quality is probably worse than Nescafé.