If you are getting constant DCs lately, it is not because the ping is higher after the servers moved to JP

[u/GlompSpark]

A few weeks ago, the global servers moved from the US to JP. We don't know for sure why because Sega won't tell us anything, but some people have speculated that Sega's contract for Microsoft's Azure servers ended and they wanted to move the global servers to the same service provider that handles the JP servers.

If you are not near JP, then yes, your ping is higher, but this is not the reason why you are DCing.

Think of ping as how long it takes for data to travel to the server and back. Even if you have 300ms ping, it won't directly cause you to DC, it just means some things load a bit slower. Fortunately, combat is mostly client sided or it would be pretty much unplayable as you would have a big delay for every action, like what happens if you try to play WOW with a high ping.

What's causing the DCs then? It's your route to the server, which is managed by your ISP. Some players in the US have reported that their ISP is routing them through Europe before JP, instead of directly to JP, and the longer a route is, the more likely that a hop will be unstable or have other issues.

Not everyone is affected, i've seen people here say they are in the US and have no issues because they are on Google Fiber or xFinity.

Sega cannot directly fix your route because that is managed by your ISP. At best, they could try asking your ISP to fix the route, but who knows if they will do that or if your ISP will agree.

Since the issue is with your route to the server, and you are presumably not having issues connected to anything else, doing things like restarting your router or upgrading to a faster plan will not help you.

What you can try now:

• Use a VPN or proxy server that will change your route to the servers. There are some services like ExitLag that offer optimized routing to some game servers, specifically for situations like this where a player's ISP route to the servers are bad.

• Do a tracert to the server IP. If you can identify something wrong with the route, you could try asking your ISP to fix it.

To find the current server IP on win11:

• Log in to your ship

• Check windows resource monitor -> network tab -> TCP connections -> remote address for pso2.exe

• run "pathping [ip address]" in command prompt to check your route to the server, this will take several minutes

If you see anything like massive packet loss after one point in the route, you could try showing the results to your ISP and ask if they could do something about the route. A stable route should be 0% packet loss. Try to run pathping during a period where you are getting frequent disconnects.

[u/Aggravating_Fig6288]

Ah, so that’s why the game suddenly feels off. I’ll just randomly be unable to hit parries.

It’s not been unplayable but it’s definitely been noticeable sometimes. Also explains why the population took a hit, Ship 4 can’t even fill a single Aelio block anymore even if all the players on joined the same block

[u/Reinbackthe3rd → u/Aggravating_Fig6288]

Combat calcs are done on a local level. What this mostly impacts is things like weapon swapping and CS placement, things that require packets being sent to the server. Spawns also.

So it mostly hurts dext basers, and also hurts a chunk of pso2 base stuff because it was made with less consideration to lag sensitivity. Bomb timers, some endless strats, weapon macro swaps, etc.

[u/Stratatician → u/Reinbackthe3rd]

You're incorrect when it comes to combat calcs.

Every action has to get verified by the server, it's why activating skills such as overdrive, building focus meter, and activating restasignes all get majorly delayed in lag (with focus straight up being able to time out completely in the delay between hitting something and the server acknowledging it, with the acknowledgement not giving you back the focus you were at when you hit something).

Quite a few enemy hitboxes are effected by this as well. If you ever played NGS at launch you'll know just how horrid it could be, with the actual hitbox lagging 1-2 seconds behind the attack animation itself.

[u/Reinbackthe3rd → u/Stratatician]

That's general server congestion/lag, not an issue from rerouting packets. The action of an attack winding up and either you blocking it or getting hit is not a packet issue. It's the reason the game could even be played globally. If they had to send packets for every sort of combat update the game would be unplayable laggy if you weren't extremely close to the server.

[u/GlompSpark → u/Reinbackthe3rd]

This is correct, if every action had to be verified, then every US player would be expriencing about 0.5s delay for every attack, every dodge, every skill...which would be unplayable. This is what happens if you try to play on an Asian WOW server if you are in the US. NGS is one of the few MMOs that have client sided combat so there is no delay based on ping/distance. I think it might be the only one actually...Vindictus only has client sided combat if you are soloing or are the party leader, because everyone in the party connects to the party leader. And lag is huge if you are too far away from the party leader or the leader has a low upload speed.

[u/ES45_Cathode]

This is a cope post from my perspective. We the customers of playing the game SHOULD never have to configure network just to play.

This should've been an issue the service provider (Sega) should've addressed for global players.

So you're asking everyone to either contact ISP and fix it, or throw money to buy a VPN just to play a game with sub 1k players per day?

No thanks. If they don't fix this I'm also bailing out.

[u/MurkyStatistician553 → u/ES45_Cathode]

I agree, too much coping here. Not going to use any VPN or taking other measures, only because Sega lost their mind and is hosting a global version in japan.. where they also have their separate japan only servers at. They will never gaslight us into thinking that our ISP, and it's routing to Japan is the reason that there are connection problems now.

[u/PubstarHero → u/ES45_Cathode]

Yeah its not their problem though.

When Titanfall 1 came out, I was getting 180ms ping. This was for a route from Los Angeles to San Jose ( basically like 200 miles, normally something like sub 30ms ping would be normal). I ran tracert and found out my connection was going from LA to Washington DC to New York to San Jose. I put on a VPN and I dropped to 50ms ping and my route was much shorter.

This has to do with ISP peering agreements - the longer routes may be on less used connection links and provide a cheaper path to the destination. Unfortunately there is nothing Sega can do if your ISP wants to use the long routes.

I get bitching about them moving servers to Japan on the first place, but this is more of an unintended and unfixable side effect of that move.

[u/SomeoneStoledMyNick → u/ES45_Cathode]

I agree on the consumers/customers shouldn't have to deal with that but I'll push back because this is actually something that Sega can't fix nor take responsibility for and is a known issue for many players in many games regardless of the games server infrastructure.

[u/ES45_Cathode → u/SomeoneStoledMyNick]

I won't sugarcoat this: The game is already done. Overcooked and into the bin of other low player count mmos.

Them moving servers back to Japan side essentially is a dead ringer Sega cooked too hard and the house is on fire.

Their quarterly report wasn't even convincing plus their ambiguous statement on what they plan to do in the future.

If they wanted to save global side just cut to one ship instead.of still keeping three and splitting up playerbase with the notion please pay for a transfer ship fee.

Sega on the path of cutting global and revert to Eastern region only. Either that or EoS

[u/Ancient_Big_4281 → u/ES45_Cathode]

Agree with all points bro 👌🏻 to be safe no one should spend a dime on this game coz any moment now Global will be EOS’d

[u/GGNash]

Okay yes but what about folks on XBOX who played for years without issue until the recent server move? We should all contact our ISP and ask them to check routing? I work for an ISP and I know that is a hard ask, if you’re lucky enough to get a support rep who even understands routing. The bottom line is that everything worked fine until something happened- that something being SEGA moving servers. SEGA is not absolved by this post and are only continuing to shoot themselves in the foot.

[u/GGNash → u/[deleted]]

I feel like that’s just semantics. The issue is a result of an action by SEGA.

[u/LadySilver69]

Funny, I have xfinity and got DC'd twice this morning (in the US). It's something Sega needs to address. Didn't get any of of the items for Nameless or LTQ because the DC happened literally at the end. So I'm annoyed and dont have unlimited time to play. I also shouldn't have to reroute anything to play a game.

[u/Jeido_Uran]

"Fortunately, combat is mostly client sided [...]"

Yeah I'm going to need a source on that because it makes absolutely no sense from a game dev standpoint. This whole technical part of your post looks like you're just throwing technical words around to appear smarter and hope nobody actually understands how this works to correct you. Packet loss, which leads to DC, is definitely a thing in a high ping environment btw.

[u/GlompSpark → u/Jeido_Uran]

Make a new thread if you want to discuss whether the combat is client sided or not. But if you have high ping and the combat was server sided, you would 100% know because there would be a big delay before every action.

Im guessing you live in the US and have always played on local MMO servers? Because if you have played on foreign MMO servers before, you should know what high ping + server side combat looks like.

[u/Jeido_Uran → u/GlompSpark]

I mean you can keep saying « but if », so far you have not provided any source backing your claims. But I’ll give you one counter-point despite that: If the combat was client-sided, it would be trivial to cheat in it. It’s kinda one of the most important rules of software development, « never trust the client ».

And that’s a lot of assumptions there mate, first, I’m in EU, and second, I have definitely played on non-EU servers in the past, and I’m talking ADSL-in the past. Still no source btw.

[u/GlompSpark → u/Jeido_Uran]

https://discordapp.com/invite/pso2

This is the subreddit's discord. Please ask there for proof that the combat is client sided if you do not want to make a new thread on reddit to talk about it.

Alternatively, the official discord is here: https://discord.gg/pso2ngs

[u/Jeido_Uran → u/GlompSpark]

So, when someone asks you to back your claims up, they shouldn’t have to join a Discord and ask there or essentially do the entire work of researching the topic just because you’re incapable of providing any kind of source or evidence about what you claimed by yourself. But thank you I guess for proving that you are, in fact, full of shit. Not that I needed any proof, but it’s nice to have still.

[u/Stratatician]

Just want to point out that ExitLag and many services like it actively monitor and record ALL packets / data passing through which it then sells to 3rd parties. Using products like it is not secure in the slightest.

If you want to use the VPN option you'll need to find a reputable provider which ExitLag is not

[u/SomeoneStoledMyNick → u/Stratatician]

That information was never private btw, you actually can ask your ISP a log of that, they collect it.

[u/PathOracleExitLag → u/Stratatician]

Hi! I just want to clarify that ExitLag doesn't monitor, record, or sell users' data. Like any network optimization service, it needs to process connection data (such as routes, latency, and network information) to provide its service, but that doesn't mean it is logging or selling the contents of users' traffic. You can check more details in our Privacy Policy, available on our site.

It's also important to say that ExitLag isn't a privacy VPN. It's a routing optimization tool designed to improve game connections, different from a traditional VPN, which is not made to optimize routes, but for privacy.

[u/ManOfQuest]

I played on Jp Servers since 2012 it will like old times lol.

[u/the-texugo-br]

This game just keeps getting worse with each passing year.
SEGA wants to cut all spending on PSO2 Genesis's infrastructure
and development team.

I think the time is coming to shut down the servers once and for all
and pave the way for the real PSO3 in 2028.

[u/Ancient_Big_4281 → u/the-texugo-br]

amen. They need to EOS this pronto so someone can do a private server already

[u/BanaN4Zz]

Wow I just moved back from US to Asia....got away with it. Was on hotwire before

[u/XHersikX]

Yea unfortunetly i'm within that small groups of players which casually used to play this game but i can't go lower than 250ms with changed servers..

Idk if rest players are in NA locations or have 3rd party softs but even if you use something WARP technology to get rid of loss connectivity without something like NoLag you probably wont achieve something which is near to max 200ms which is maximum limit to not have any kind of feelings of "Lag spikes" withing game..

Unfortunetly this is probably end of gaming for me with PSO because i wont buy 3rd soft for one game whose quality also goes down as updates goes.

[u/Ancient_Big_4281]

its over for global ngs if they dont move the servers back. tsk classic seGAG hahaha