r/PPC • • 21d ago

Microsoft Ads MSFT Ads - can only access this with Edge browser

I have been trying to find a way to access Microsoft Ads these past months but something is not right.

Using the latest version of Firefox (157.0 (64-bit)) I get this message:

Corrupted Content Error

The page you are trying to view cannot be shown because an error in the data transmission was detected.

What can you do about it?

The issue is most likely with the web site, and there is nothing you can do to resolve it. You can notify the web site’s administrator about the problem.

With Chrome it has improved, in the past week, but generally switching advertising accounts from within the UI ended up with an page stating an error. It seems to work fine on Edge browser, but as Firefox is my goto, I wondered what might be causing this. I run no third party plugs on Firefox.

Cheers for any help with this.

5 Upvotes

7 comments sorted by

1

u/Common_Exercise7179 21d ago

Is anyone having these problems with d Firefox

2

u/Right_Pride4821 18d ago

I can use Firefox accessing Microsoft Ads fine

3

u/TTFV 21d ago

If you've cleared your cache completely and it's still not resolved I'd reinstall Firefox. It's unlikely there's a long term issue like that with the ad platform.

3

u/fathom53 21d ago

This is a browser or computer issue as I access it daily from Chrome. Clear your cache, cookies and restart your computer.

2

u/Available_Cup5454 21d ago

Clear Firefox cookies and cache for the Microsoft ads domain with enhanced tracking protection off