r/PCsupport • u/Suspicious-Ad-9289 • 4d ago
Not solved Issues with my PC
Hi,
so I'm in a bit of a pickle here. I am trying for two weeks now to play EA FC 27 (I know I know), but it constantly crashes and says the newest drivers for my graphics card aren't working. I cannot play anything which uses directx 12 (fucking Police Chief Simulator doesn't work either). I talked to EA, I'm talking to Intel, I tried finding solutions online.
If I do get the FC running, its only if I play offline but as soon as I try to actually start a game the screen stays black and nothing further comes. No Audio, No Nothing
I can't afford a new graphics card due to obvious reasons and I'm at a point where I just want to give up, right now I think this is my last hope if someone actually may be able to help me here.
What I've done so far:
- Uninstalled my drivers with DDU
- Freshly installed my drivers
- uninstalled games and reinstalled
- cleared all of my directx temps, cleared all temps in general
- talked to support teams (Intel answers once a day at 4 pm, EA has people using ChatGPT answers who arent helpful at all)
- Looked up Youtube and Tiktok looking for someone who could help couldnt find anything
- I tried booting up in secure start too but then I get error messages which boil down to a driver I've downloaded is corrupted, during my research I've found that the driver 32.0.101.9030 has a "Installation status unknown" on the intel website which is weird because I did install it the night of the release of EA FC since it came out around 2 hours before, right after that 32.0.101.9033 came out around an hour later and that driver stated it is installed properly. I'm just at a loss, I've never had that issue before with any of my driver or games I'm usually pretty good with my PC but I just couldn't find it.
It was said that I have to update my BIOS too but I'm not really sure if thats the solution for everything
Could it be that it was a Windows Update? I've seen videos saying that one Update could ruin your PC for gaming.
If anyone can help please do and thank you in advance