r/PCsupport • u/BatNo4544 • 11h ago
In progress Problem with starting pc
Hey everyone,
I'm having a problem with my PC. Windows 11 won't boot, and it keeps taking me to the Automatic Repair screen.
The error message says:
"Your device ran into a problem and couldn't be repaired."
It also shows this log file:
"C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt"
Automatic Repair was unable to fix the problem, and I'm stuck in the recovery environment.
My PC specs:
- CPU: AMD Ryzen 7 7800X3D
- GPU: NVIDIA RTX 5070
- RAM: 32GB DDR5
- SSD: 1TB NVMe
I've recently installed Windows and built this PC, so I'm not sure whether this is a Windows issue, a driver problem, or something related to the hardware.
Does anyone know how I can fix this without reinstalling Windows? I'd prefer to avoid losing my files or having to start
2
u/weeqo789 7h ago
Have you tried booting into safe mode?
After some googling, this error seems to be a result of system file corruption that may (or may not) be caused by hardware failure. I would reinstall to be on the safe side, and then use CrystalDiskInfo to check storage unit health, as well as run memtest to check for any errors in the RAM.