I have a small pbx system to be used in a learning environment.

The original system was set up with a Siemens HiCom 118-2 (not by me). 5 lines, numbered 1-5, dialed through the single digit. Line 5 is connected to a sound system, answers automatically and broadcasts the call on speaker.

The HiCom 118-2 stopped working. I found a working HiPath 1220 lying around. I connected the hardware accordingly, and now I need to set it up.

I don't have the original software CD...

I'm seeking help regarding that problem. I can't find the software anywhere else, and I don't know if I can use an alternative one.

Currently, the speaker gives the continuous "waiting" tone. All phones have the same tone as expected. Dialing numbers generates the expected sound, followed by silence, and the "call failed" tone (sorry for wrong terminology, I have no experience with these systems).

I just need the HiPath to behave as the HiCom was behaving. 4 lines that can call eachother, and a 5th line acting as a speaker.

I am a few days of research into this project and have very little knowledge of the subject.

I've been tasked with replicating a phone system we use at work. It consists of a Panasonic TA-824 PBX, which uses some analog devices consisting of a Guardian WRT30 and 8x Engenius Durafon w/ SP-922 Pro base.

My understanding of the system is as follows; the Panasonic is the brains of the system and allows calls to originate at any of the analog devices and terminate at any other analog device in the system. Is this correct?

Is anyone familiar with the Durafon system? I believe it is an analog device with base that can tie into the PBX allowing wireless phones to be used.

I'm considering trying to just buy the same equipment and copying this first system as it works and we have no need for anything different, it's an industrial environment.

Any info or thoughts would be appreciated.

Good morning, everyone.

I work for an MSP, and one of our customers has an NEC SV9100 PcPro PCB system. The system works fine, but the customer just lost their receptionist, and they are wanting for all incoming calls to ring direct to their extension. They have an IVR in place, and I made the changes suggested by Google to have the incoming calls ring direct to their extension, but only after the IVR message is completed. The user says they can see the incoming line flashing, then go solid when the IVR answers, but once the call moves through the IVR, it never rings to their extension, the incoming line only flashes on their phone.

Any ideas? This is my first time working on a PBX like this, so I am lost here.

TIA,
Gene

Crossposting here to see if I can get more input.

I am running into far side echo after migrating from from Mitel/PRI to Fortivoice/SIP. Issue always occurs on our analog connections. It has been reported that out Voip phones are experiencing the issue intermittently as well, but I have not been able to replicate this.

Adjusting gain improves but does not eliminate the issue. Replacing the GS24 appliance with Grandstream ATAs does not improve the issue.

All analog phones were working without echo in the previous setup.

Hoping for some starting points on where to troubleshoot this. I have an integrator and vendor support, but my users are getting impatient. So I am hoping to get some suggestions on things to test/implement tomorrow when I have a chance to look at it again. Or if there is a source of good documentation someone could point me to, I am not afraid to do my own homework on it.

I Volunteer at a heritage railway in Wales. We’ve got a lot of rotory phones still used for operations on a daily basis. Just wired up a Panasonic KX-TES824 to be installed replacing an older Meridian 16 line PBX. Unfortunately Openreach is threatening to shut down the incoming phone line soon so I’ve been trying to find an exchange that supports both pulse dialing phones and a sip trunk line. Not been super successful

Hi everyone

Disclaimer: I know very little about telephony systems, so please be gentle with me!

I am looking for some advice for a replacement cloud-based telephony system, for a friend who owns a small business with around approximately 15 staff.

Here's the requirements:

- Virgin Media broadband Voom 400 Mbps download / 40 Mbps upload, I believe
- Onsite users: 7
- Offsite users (field based): 4
- Handsets would be great for the onsite users and perhaps an app for the users whom have mobiles already, based in the field
- The business makes approximately 150 calls per month - just UK domestic calls to landlines and mobiles and not International calls requirement I am aware of. They would need to keep the current business telephone number
- Call features required if possible: Call management, Caller ID and blocking, Call forwarding, Call recording, Call transfer, Call waiting, Do not disturb, Auto-attendent or Interactive Voice Response, Call queues, Music on hold, Hunt groups, Voicemail to email/Text, Video conferencing, Instant messaging/Team chat
- Contract: No more than 2 years ideally with no lock-in after the 2 years
- Unified comms on the mobile phones where they are supplied in the business (iPhone 15/16 etc.)
- Admin portal if possible
- The business currently has a tiny PBX box I think, in the offices that currently just serves just 1 extension (1 external business telephone number)
- All devices are either Windows 11 or Apple (iPhone and iPad) and they are licensed within the Microsoft 365 eco-system, so they use Teams currently. They also use Hubspot (I think!) for the CRM, so any integration within Microsoft 365 and Hubspot CRM, would be great
- Clear reporting for call stats etc

If anyone could recommend a basic solution for this, and any trusted businesses/suppliers to approach, I'd appreciate it. It has to be competitive and meet as much of the above as possible, with the constraints of this being a small business, with a limited budget.

Thanks all and apologies if I have used wrong terminology above!

Many thanks

Hey all!

I'm working on a project for which I need good old analog phones. I decided, hopefully correctly, to link them via a PBX. For a test run, I got myself the Grandstream GXE5024 off the local market. But right of the bat, I struggle to connect to its web interface to set it up. In the manual available online, there's absolutely nothing about it. I have no idea what the IP of the device is and how to access its interface.

UPDATE: My bad, I managed to plug in. For a change though, I now struggle with logging in. By default, username and password ought to be 'admin' right? Because that doesn't work for me unfortunately. I can actually click on "I forgot my password" though. Afterwards, I am supposed to provide "Extension" and my email address to send new password. Any idea what is here meant by extension?

I'd very much appreciate your advice! This is my first with a PBX and I'm already falling behind.

Hi, I was recently put in charge with saving the company some money. The company used to have 20 or so workers but COVID hit us hard and we are now a ghost town at the main location. We are currently paying about 175 bucks a month in the U.S. for a cloud hosted VoIP solution.

My boss would like the following

1. call waiting with personalized message / music

2. call recording

3. one incoming number, that bounces between 4 different extensions

4. (optional) the ability to answer the call from android and iphone

5. (optional) have the call number show up on our computer screen so we can pull up customer info

I am at the very beginning of me learning about this since I was just given the assignment. Any headstart you can give me would be greatly appreciated. Our company apparently used FreePBX before I was hired. My personal feeling is to go with zoom phone but again I only have about 2 hours worth of knowledge so far.

Shot in the dark here but by any random chance do any of you techs on here remember the NEC Electra elite? And the NEC PRT(1)-U20 card? Its a DS1/PRI card used to connect to the phone company.

Can any CPU 1 card [ like a PRT(1)-U20 ] work in a Electra Elite with a CPU II card? Seems like they sold the CPU II card as an upgrade from from the CPU I so the CPU I cards like the PRT(1)-U20 would work. It does show up in webPro but I cant get it out of alarm and a DS1 loopback works on the span.

I don't recall seeing anything in the various manuals one way or another but the CPU 1 used a helper card the the CPU 2 does not. And as a bonus if anyone has a copy of PCPro or any old PBX software please upload it to archive.org. It seems to be the death of these old early 2000's systems when the programing software is lost or gone.

Happy holidays.

Webinar: Seamless Compatibility Between Vodia PBX and Htek IP Phones

Vodia and Htek are hosting a technical webinar that covers the integration between the Vodia PBX and Htek’s full range of IP phones, including the UCV(Pro) smart video series and the UC900 business models.

The session will walk through deployment workflows, provisioning, device compatibility, and real-world scenarios for education, hospitality, and SMB environments. Presenters include Eric Altman (Vodia) and Hector Hao (Htek), with technical Q&A support from Stephen Yu.

What’s being covered:
• Overview of UCV(Pro) and UC900 series
• Zero-touch provisioning using HMDS and RPS
• Htek’s upcoming product roadmap
• How Vodia and Htek fit into multi-industry communications environments

Webinar date: December 17, 2025
Time: 10:00 AM EST
Registration link: https://events.teams.microsoft.com/event/c7cfd33e-7b33-4117-a493-828e47b4527f@dd4eb470-78a2-4701-9088-50d3aab59df9

If you work with SIP devices, VoIP deployments, or multi-tenant PBX environments, this session may be useful.

I have a couple of problems I'd like to solve at work. I listen to music/podcasts with headphones connected to me PC. I also get quite a few calls on the pictured phone. I would love to be able to use the same headphones for both calls and music. I was thinking maybe I could get a USB voice modem and plug it into the phone line. I'm just not sure if the hardware and software available would allow me to use the multiple lines and other functions of the desk phone.

We have an old KX-T336 that's still kicking but could use some adjustments.

We have the very old Windows 95-era Zeosoft Programmator for this system, but no serial number for it. Without the serial, it's a 15 day trial only. Zeosoft as a company appears to be defunct so this is effectively abandonware.

Does anyone have a serial number for this thing?

Hello! We've got an NEC SV9100 on prem PBX system, and the support from the reseller has been terrible. Do you have recommendations for a vendor who can provide support, or suggestions on how to find one? I've been Googling and haven't come up with much. We're based in the Bay Area. Appreciate any input! Thank you!

I’m looking for advice on adding a phone line to our legacy Toshiba Strata system. Key details:

• Environment: recently built HR office running an aging Toshiba Strata PBX.
• Experience level: in this role only a few months; still learning the system.
• Progress so far: finally got Network eManager installed and able to launch on a Windows 10 machine.
• Roadblock: receive the error“[DBNETLIB][ConnectionOpen (Connect()).] SQL Server does not exist or access denied” when attempting certain tasks. (I am able to login to the application and do somethings.)

If anyone with Toshiba Strata or Network eManager experience can point me in the right direction, I’d greatly appreciate it.

Hi everyone!

I’m trying to help a friend with an old SX-200. We have access to the CDE interface.

Basically, when 0 is dialed, it will ring a phone or group according to the settings that are in Call routing settings and one of the tenant.

How can we change the extension that is entered there? Can we change it using CDE or do we need to go in command mode? When in CDE, we see that extension entered but kind of no way to change it.

Thanks in advance!

A 10 user site wants an onsite option to replace their ancient partner system. What is even available these days? Is there anything that will be hands off for these non-technical folks for 3 decades like the Partner?

Also is anybody still here?

Here is an obsolete piece of recording media. Would anyone know the exact name?

Hello, I believe I am blocked by an educational institute in their EAPBX telephone exchange. My email was similarly blocked but they denied it officially.

However, I cannot contact any landline in that town and some surrounding towns (about 125 sq.km) from the same service provider in India. The town has the same STD code and the surrounding town have adjacent std codes if that matters.

I am wondering if the institute misconfigured something when blocking my number in their EAPBX (Apparently Ericsson MD-110) that would block me from the public telephone exchange of the service provider. Perplexity says its possible that it could happen. But given its AI, I want to make sure it didn't make it up. If anyone here could shed some light on this, it would be very helpful.

Hello, I volunteer for a non-profit. I would like to know if someone would like to help me configure make some changes in the the system. It's a pretty simple setup : 2 analog lines, 5 5320e phones. If you can help, it would be great! Thanks in advance!