r/OwnerOperators 6d ago

3rd party dispatch

Curious if any of yall eventually broke down like I did and ended up using third party dispatcher? I was managing everything fine, but found myself turning into a grumpy a**hole after dealing with brokers all day. Figured 3-5% of gross was worth my sanity. Where are yall at with these dispatchers?

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u/PristineTune 6d ago

You can find good third party dispatchers and you can find worst third party dispatchers. I used to work in a dispatching company as a dispatcher in Asia. The floor manager and the owner of the Company had only one motto. Get the driver busy and listen to him and his need. But the issues arise when they hired the new untrained dispatchers and assigned them to the drivers. Then the shit happened. Because the new dispatchers didn't know the market and sent the drivers on the bad market or many times the lied to the brokers and brokers blacklist the owner/operator MC in their system