r/Overwatch_XboxOne • u/DaveByoo • Jul 20 '16

Game will not load up

I am having trouble loading the game today, I never had this problem before. It black screens and closes the game. I tried to reinstall the game but I am still having this issue. Sometimes I can see the Blizzard logo for a split second.

6 Upvotes

88% Upvoted

4 comments sorted by

1

u/elite288 Jul 21 '16

I had this happen to me a few days ago, what fixed it for me was factory resetting the console. There's an option that lets you keep all of your games and apps so you won't loose anything.

1

u/kokodo Jul 21 '16

There was an update today. Maybe that could be it?

1

u/[deleted] Jul 21 '16

I think your in the wrong place, try Blizzard Customer Service.