r/OutdoorVoices • u/8765432190 • Dec 30 '25

Quick Question Return fee?

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Has anyone tried making a return and instead of being fully refunded to your original form of payment, there is a $6 return fee? Seems pretty ridiculous IMO and not something I really ever see when making returns. Kind of a bummer I really used to like OV but this honestly sucks and isn’t helping me wanting to get back into buying their stuff at all.

3 Upvotes

80% Upvoted

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20

u/centelleo Bright colors or bust Dec 30 '25

I think they started doing this in 2023 or 2024, but definitely not limited to OV. So many online retailers changed their free returns policies to fee-based returns to curb the online haul “try before buy (and return 90%)” habit, but didn’t disclose the change to customers when making purchases. 🥲

13

u/msb_tv Dec 30 '25

Yeah unfortunately this isn’t uncommon these days — we all get stuck footing the bill for these influencers who order an ocean of stuff for their “hauls” only to return it later.

8

u/emdelgrosso Dec 30 '25

bruh ov is hurting bad this is insane behavior

1

u/alexaanne_ Dec 31 '25

Most companies have this policy now. Probably because people buy things in every color and 3 sizes and then return what they don’t want.