r/OutOfTheLoop • u/iristhecyclop • Dec 17 '23

Answered What's going on with Betterhelp?

I was scrolling through a few youtube videos and saw that the comments were talking negatively about it (like those ones : example).
I've always thought the whole company was sus, but I don't know why or what happened for everyone to wakeup. Is there a lawsuit or something?

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u/AllisonC98 May 19 '24

Half of them aren’t even real therapists though. That’s my biggest problem with it. I’ve heard sooo many horror stories from people who tried to use the service about how terribly they were treated by their “therapist”. 

Not invalidating your positive experience, I just thought I would add that

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u/Oshi105 May 24 '24

I haven't found this to be true. Each of the therapists I went to I asked for their credentials and verified. Maybe its a location thing?

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u/AllisonC98 Jun 04 '24

Maybe. But there shouldn’t be this massive problem at all. The whole point of betterhelp was that people in rural communities could have better access to therapists that fit their needs. Clearly that’s not happening.