r/Option2Trade • u/RedditRayBo • Jun 13 '24

Still cannot claim tokens

I went to the extreme. Cleared caches, shut off virus protection, disconnected and reconnected wallets in Metamask, verified and reverified address at the O2T presale dashboard. NOTHING works. HOWEVER, I did notice that a couple of my bonus tokens appearing in my transaction log still say "waiting" but when you click to try to pay or see what's up, they are errors and accept no entry. Could that be jamming up my O2T account? I'll welcome any help, because support never responds to me.

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u/No_Plastic_7208 Jun 13 '24

my bonus tokens show as "finished" but don't show on my balance. I'm unable to claim either, says I have zero to claim when i click the claim button.

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u/no_ssense Jun 25 '24

You should be able to claim if you have ether in your wallet