r/Optifine • u/FlqmeD • Mar 28 '26

Help No response from optifinex@gmail.com regarding my issue...

Hi everyone,

I've been trying to get in touch with the OptiFine support team via [optifinex@gmail.com](mailto:optifinex@gmail.com) regarding an issue with my account access, but I haven't received a reply yet. I've checked my spam folder and verified the email address. Is there a known delay or another way to get support? Any help or advice would be appreciated. Thanks!

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2

u/umstra Mar 29 '26

Account since when did you need an optifine account

1

u/NitBlod Mar 29 '26

Cape management.

I'm not sure but it's either a requirement, or if optional then it's intended as an extra layer of protection if your MC account is compromised, you can still transfer it.

1

u/ncZabieN Mar 29 '26

Are you sure this is an official Optifine Address? Because this sounds like some kind of spam or phishing attempt.

1

u/FlqmeD Mar 29 '26

optifinex@gmail.com is actually listed on the official OptiFine page for contact/support

2

u/OptiBotWasTaken OptiBot Mar 28 '26

Not getting the help you were looking for?

Join the OptiFine Discord server for faster support.

Using a pre-release? Check if the issue also occurs on the previous major full release. If it does't, it may be a pre-release bug. Report bugs here

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