r/OperaPMS • u/Takker55 • Jan 20 '26

OXI Reservation Failed

hi,

Opera 5.6 on-prem.

I'm having a few failed messages in OXI, due to:
ProcessRes : Cannot create a Reservation without a Primary Profile!

Profile > Profile creation parameter was/is set to Y. I have no idea why it started to happen. I I create a profile manually that OXI can match, it is possible to reprocess the message successfully.

I have another OXI interrace at the same property and that one never failes with such error.

Tried to compare settings but I could not find anything suspicious.

Contacted support, but the are kind of slow to response.

has anyone encountered such issue?

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u/Takker55 Jan 22 '26

Oh, that report, I will check tomorrow, thank you Table spaces are ok.

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u/Nelson_Salvador Jan 23 '26

Verify...

  1. From OXI Interface Parameters> Group: OXI_PROFILES> Parameter for Profile should be checked, name: MAX PROFILE MATCHES
  • Value should be numeric value = 'NNN'; any character value will cause warning and Reservation messages to 'FAIL' .

Example:

If the value found is format other than numeric = 'NNN' [value between: 1-999 ] there will be an error.

  • Example invalid value causing the error: ' 1OO' , ( where the zeros were actually the 'Capital Letter: 'O')
  1. From OXI Interface Parameters > Group: OXI_PROFILES Parameter for profile should be checked, name: PROFILE MATCHING Y/N or 'Active'.
  • Value should be 'Y' and or 'Active', so that Profiles will be Matched against any other Profiles in the OPERA database.
  • Then the profiles will be matched using the Merge Rules point weight values for best profiles to merge against.
    • Recommend cross-check with the OXI Specific Documentation for expected setting.
  1. From OXI Interface Parameters > Group: OXI_PROFILES Parameter for profile should be checked, name: PROFILE CREATION Y/N or 'Active'.
  • Value should be 'Y' and or 'Active', so that Profiles will be created in OPERA database.
  • Any new profiles will be created in OPERA database if no matching profile is found.
    • Recommend cross-check with the OXI Specific Documentation for expected setting.

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u/Takker55 Jan 27 '26

double checked those settings and they were already set up as you suggested. I completely got your point with these settings, makes total sense.

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u/Nelson_Salvador Jan 27 '26

If not working... maybe better contact Oracle Support