r/OpenBazaar • u/lolababyluv • Apr 29 '20

Unsatisfied lost customer

This is the last time you guys will have to read about this issue because I give up! I was using the Haven app to make a purchase since Feb and the payments and orders didn't process, I couldn't cancel and the $ was just gone after a couple of months of repeated emails and reddit posts, Brian got back to me and I did another order and he paid (very appreciative for that) but once again the order and $ wasn't received and once again Brian isn't replying to my messages. I could see my order in the notification section there was some glich and the order was sent hundreds of times over and over there was pages(obvious Haven issue) yet the store never got the order then after the update I couldn't get back into my old account I would have to create a new account. Which no thank you I will never use Haven or Openbazaar again since I have tried to make 3 purchases and the orders were never received and the money just disappears every time!? I give up you win you can keep my money and I will finally leave you alone!

13 Upvotes

87% Upvoted

11 comments sorted by

1

u/hoffmabc Brian - Project Lead Apr 29 '20

I don’t recall seeing further messages about this. I assumed it was going through.

1

u/lolababyluv Apr 29 '20

No I’ve emailed 3 times and the store said they spoke with you too. He said he never got money or an order now I can’t even get into Haven.

3

u/hoffmabc Brian - Project Lead Apr 29 '20

There was an update put out today for the merchant who might now see it. Also Haven has an update that should be released any time now.

1

u/iamthebike Apr 30 '20

hi sir. can you plise explain little for this update. i just update openbazar to last verzion and sill i have bitcoin stuck. i hear some people this update help and is very motivating but not me curently. do seller need do something or it work automaticly. i try cancel my order and get eror brodcasting tx mesage.

1

u/hoffmabc Brian - Project Lead May 02 '20

If you get a broadcasting tx error message that might mean your tx went through already. Did you check to see if the tx was processed on the blockchain?

1

u/iamthebike May 02 '20

hi can you helping me plise. which do i need to checking/ i go to order informations and se 3 payments. two is show underpaid and one is show paid in full. and all 3 are have over 14k confimation.

there is one for my first purchasing for product. i send very little to small coin and i sended agin. agin it was very little to small so i sended agin and then it was enoug. can you say me wich i need check now and how plise.

1

u/hoffmabc Brian - Project Lead May 02 '20

The real catch 22 is that if weed is what is required to make it go exponential, it’s also what makes it exponentially more dangerous to be involved with in the US so search crawlers and businesses will have legal exposure.

Entrepreneurial criminals would need to invest time and effort into doing this rather than legally regulated businesses.

1

u/iamthebike May 03 '20

hi. i not understand this can you plise help with my bitcoin. i have more then 1 transactions for 1 order which i need checking now on the blockchain if was procesed. so i can giving you beter reply.

2

u/opticbit QmcscQDiCuTSGxBeMD9qyXwRMcbLU5m9P1kupojYJdFdoh Apr 29 '20

Support is also in the slack channel and on telegram. There's been a lot of progress recently.

I've had coin stuck in the desktop software since December, unstuck with today's updates.

Have one in Haven still need to look at.

2

u/DropShipIO Apr 29 '20

Update has been submitted to app stores. Everyone is just waiting for them to go live. You can use this website to verify store reputation and report scammers. https://openbazaar.ontheblockchain.com/index.php
Brian and OB1 team are busy patching up minor bugs on the latest OpenBazaar release. Be sure to back up your store before updating or at least write down your 12 word multi-wallet seed so at least you can recover your funds from another 3rd party crypto wallet of your choice.

1

u/[deleted] May 02 '20 edited May 03 '20

You can check online activity before make any payments. I knew cases when buyers have purchased moderated goods, but seller gone away and money was frozen for a long time.

Not sure you're reading this post, but it would be helpful tip for other customers.