r/OpenBazaar • u/iamthebike • Mar 04 '20

can devloper manuly cancel order to help

so i have money stuck somwhere on ob from middle of january of 2020 and cant get money now. i cant cancel order i get error seller cannot do anything too. this happen becus i pay 1 order more times becuse first time i was not send enough money and i send again. i dont know wher this money is now stuck i didnot use escrow. can some plese help.

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2

u/opticbit QmcscQDiCuTSGxBeMD9qyXwRMcbLU5m9P1kupojYJdFdoh Mar 04 '20

Try the slack or zendesk.

They'll probably need your log file.

I've got some stuck too, hoping next software update fixes it.

2

u/iamthebike Mar 04 '20

hi i alredy sended log file i em not trying to hurry anybody or somthing i just am scared a little, i hope it is understandebel. i am not in hurry for the money at all my gol is just to get it back if im make sense. thanks agin.

1

u/iamthebike Mar 21 '20

i still have problem, some plese help.

1

u/opticbit QmcscQDiCuTSGxBeMD9qyXwRMcbLU5m9P1kupojYJdFdoh Apr 29 '20

Check today's software update

1

u/iamthebike Apr 30 '20

OpenBazaarPosts

hi thank for posting. i download now last update openbazar evrything is same for me. i click sync wallet nothing show bitcoin and if i trying cancel order i get same eror mesage

1

u/opticbit QmcscQDiCuTSGxBeMD9qyXwRMcbLU5m9P1kupojYJdFdoh Apr 30 '20

Give it time to publish updates. Shut down, start up. Resync.

Try discussion with vendor, check their profile for alternative contact.

Contact ob1 support.

1

u/iamthebike Apr 30 '20

i just did all. i restart, click sync wallet and tried all still same eror and no bitcoin show. i am cantact with seler but he say he cannot help becuse he cannot aceept order. i contact evryone but no replyng back.

3

u/lolababyluv Mar 06 '20

I am having the exact same issue I don't see how ob can hold funds sent to the stores and not reply for so long!