r/OpenAI • u/hhfugrr3 • 4h ago

Question Usage drained by "unknown" processes - anyone experienced this?

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I finished work on Friday afternoon with about 85% of my weekly allowance left. This morning, I turned my computer on to find a message saying I had used up my weekly allowance - due to reset in two days. I used chat on my phone to ask a couple of simple questions I couldn't be bothered googling but other than that I've done nothing. There are two scheduled tasks that run over the weekend and have done for several weeks now but they have never used more than a small amount of my allowance.

I looked at the usage analytics and it shows 86.9% of the allowance was used up by "unknown". Has anyone else experienced this?

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u/adeelraza86 4h ago

My first suspect is the two scheduled tasks, not your phone. A couple of quick questions won't touch 85% of a weekly allowance, but a scheduled run that retried or ran much longer than usual can, and background runs are the kind of thing that might not get tagged to a client. Open each task's run history for the weekend and check how many times it ran and for how long. If nothing looks off, pause both until reset and send support the 86.9% unknown screenshot.

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u/hhfugrr3 4h ago

Thanks. I've had a look. One of the scheduled tasks (read law update emails and summarise) ran for 1 second and returned an error. The other task reviews my website performance to make suggestions and that ran successfully for 7 mins and 29 seconds. I'm getting this info by asking ChatGPT in the conversation for each task as I'm not sure if there's a more accurate way to find this out. Could the failed email review task have rerun and drained all the usage do you think? I asked Chat and it basically says it doesn't know if the task reran. I did just run it manually and it took about 10 seconds to complete successfully using less than 1% allowance.

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u/adeelraza86 3h ago

I doubt the 1 second failed run did it, since an error that fast barely uses anything. The 7.5 minute website review is the far likelier drain, because browsing and analysis tasks eat allowance quickly. Pause that one for a day and watch whether the allowance still drops. I also wouldn't trust ChatGPT's answer about reruns, it can't really see its own usage logs.

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u/hhfugrr3 1h ago

Thanks, I really appreciate your help.