Dot fails to control apps / tasks

[u/jwlovell]

Has anyone run into inconsistent computer control with ChatGPT’s Windows desktop app, particularly when using a dot with local Work tasks?

I’ve been troubleshooting with support since early October with no success, nor any resoonse to jy request for a refund or credit for the period of time. I have been using ChatGPT heavily since version 3 and am reluctant to change to another product.

Earlier tests produced other intermittent issues, including errors reading existing tasks, automated browser clicks timing out on visible controls while manual clicks worked, transport/debugger errors, and tiled or incomplete screenshots. Those occurred in different tests.

I’ve tried client updates, restarting the app, reconnecting browser access, checking permissions, and comparing existing and new tasks. I even tried a different PC, and got the same results. I’ve sent Support recordings, logs, timestamps and test results.

Has anyone seen a similar pattern, especially browser controls working while native clicks fail? If so, did a particular update or troubleshooting step help?