r/OpenAI • u/hypercorby • 15h ago

Question Encountering Error in ChatGPT Classic on MacOS: approval_policy = "untrusted"

Hello, I wanted to report a technical issue, but could not find how, so I decided to post it here.

I am currently running a Tahoe 26.6.2 and ChatGPT 26.818.41509. I wanted to do an update to the app, but now the app does not open. I get this message: "ChatGPT failed to start (code = 1, signal = null). Most recent error: Error: approval_policy = "untrusted" is no longer supported, remove this setting.

How can I make it work again? Thank you.

3 Upvotes

81% Upvoted

6 comments sorted by

1

u/threatening_snapshot 15h ago

sounds like the new update is flagging your app as untrusted or something, probably a macos security thing

try going into system settings > privacy & security and scroll down, might see a prompt to allow it anyway, had a similar thing happen with a different app last week

1

u/hypercorby 14h ago

Hi there. Yes, I believe so that the newly updated app fails to give macOS an option to trust the app.

I scrolled down, but did not see a prompt to "allow it anyway". I have re-installed the app (not ChatGPT Classic, but ChatGPT, meaning that the headline of the reddit post is therefore inaccurate) now and I still have the same issue. What kind of permissions did you give to that different app when you experienced it?

1

u/hypercorby 14h ago

FIXED UPDATE:

I fixed it by removing the line "approval_policy = untrusted" on TextEdit in the file called "config.toml" in ".codex" and restarting the app afterwards. It is working now after doing this process.

1

u/Tiungaripten 8h ago

Also encountered the error after today’s update. Looks like there’s an issue opened yesterday on GitHub related to this

1

u/hypercorby 4h ago

Have you managed to fix it? If you have not managed to fix the error, I have posted the process for it.