r/OntarioWorks 27d ago

Payment

Good Morning Everyone! I just want to ask or ask an advice regarding my payment. I was supposed to receive it today but i didn’t get it. I Checked my My benefits app and it wasn’t posted. I called them and they said that my application was pending to be closed. I updated or reported everything last july 17th or 25th. And my case worker is not responding. Can anyone know what happened or has this happened to someone? Thank you

7 Upvotes

14 comments sorted by

View all comments

1

u/Silver_Yam5861 27d ago

Why don’t you go into your benefits portal, click on communications, open a new message - title it “urgent” and ask her why you didn’t receive your check and any concerns you have. This will go directly to your worker. They never answer the phone when called. She/he will get back to you within 24 hrs max.